Sunday, December 10 – Friday, December 22
Learning technology support is expanded to include the following times for Winter 2023 Term 1 exams. Please don’t hesitate to reach out! Exams are stressful enough without technical difficulties.
Monday – Friday | 8:30 a.m. – 4:30 p.m.
Instructors & Teaching Assistants
Please contact your faculty’s Instructional Support Unit first:
- Find your Instructional Support Unit using our website.
Contact us at the LT Hub if you need further assistance:
- You can use our web form.
- LT.hub@ubc.ca
- LT Hub online (opens at 9:00 a.m. weekdays)
- 604 827 4775 (opens at 8:30 a.m. weekdays)
Students
Let your instructor and TAs know that you are experiencing technical difficulties.
Please contact the IT Service Centre Help Desk:
- You can use the UBC IT request form.
- service.helpdesk@ubc.ca
- 604 822 2008
Find troubleshooting tips in our student tool guides:
Weekday Evenings (Mon–Fri | 4:30 p.m. – 10:00 p.m.)
Instructors, Teaching Assistants & Students
Anyone requiring exam support in the weekday evenings (4:30 p.m. – 10:00 p.m.) can contact us at the LT Hub:
- You can use our web form.
- LT.hub@ubc.ca
Students are also advised to let their instructors and TAs know that they are experiencing technical difficulties.
Weekends | 8:00 a.m. – 10:00 p.m.
Instructors, Teaching Assistants & Students
Anyone requiring exam support on Weekends (8:00 a.m. – 10:00 p.m.) can contact us at the LT Hub:
- You can use our web form.
- LT.hub@ubc.ca
Students are also advised to let their instructors and TAs know that they are experiencing technical difficulties.