Kaltura Terms of Use

Kaltura is a media platform where you and your students can create, store, and share multimedia content in Canvas. Kaltura’s contract with UBC sets out specific terms that form a contract between you and UBC governing: how you may access and use a Service; your responsibilities with respect to the Content you (or your designate) contribute to the Service; and the permitted uses of your Content by UBC faculty, staff, and students.

Please read and follow the Terms of Use for Kaltura carefully.

Kaltura’s Terms of Use Version 1.2

1) Introduction

(a) The “Service” means, collectively, all aspects of UBC Video Share service within the video.ubc.ca website and UBC Teaching and Learning Media service within the learning.video.ubc.ca website.

(b) The term “Content” means the videos you may view on, access through, enter, or otherwise contribute to the Service, and includes text, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, software, scripts, and other materials included in the videos or otherwise associated with the videos within the Service. For certainty, “Content” also includes course materials and student assignments contributed to the Service; and to “contribute Content” means to upload, input or otherwise contribute Content to the Service.


2) Your acceptance of the Terms of Use

(a) By accessing the service, you agree to these Terms of Use. These Terms of Use supplement UBC’s policies, rules, and requirements. Please take particular note of the UBC Information Systems Policy; Copyright Requirements for UBC Faculty and Staff; Fair Dealing Requirements for UBC Faculty and Staff; and Copyright Guidelines for UBC Faculty, Staff, and Students.

(b) These Terms of Use apply to all users of the Service. The Terms of Use of the Canvas Learning Management Systems website is superceded by these Terms of Use.

(c) If you do not agree to these Terms of Use, you must not log in, access, browse or otherwise use the Service. If you have questions or concerns, please contact UBC IT Helpdesk.

(d) UBC may, in its sole discretion, modify these Terms of Use at any time. Any modifications will be effective upon them being posted to the Service. Your continued use of the Service following the posting of the modifications constitutes acceptance of such modifications. You should periodically review the most up-to-date version of these Terms of Use.


3) Your account

(a) In order to access the Service, you must have a current Service authentication account issued to you by UBC (the “Account”), e.g., your UBC CWL (Campus-Wide Login).

(b) You must not visit or use the Service utilizing another person’s Account.

(c) You are responsible for the activity that occurs on the Service through your Account. Protect your Account by using a strong password and keeping it secret.


4) Access and use of the Service and Content

(a) In accordance with the UBC Teaching Materials Policy, instructors retain all the intellectual property in Content that is Teaching Materials (as such term is defined in the policy) they created, unless the instructor has contributed such Content to a Departmental Resource or UBC has made a material investment in the development of such Content, in which case UBC also has the irrevocable, non-exclusive right to use and revise such Content in UBC credit courses and to share those rights within the community of UBC Scholars.

(b) Grant of Permission to UBC – By submitting Content to the Service, you grant UBC and its agents (including its faculty and staff) a revocable, worldwide, non-exclusive license to display and present the Content on the Service and to use the Content to carry out the administrative, academic, and research mandates of UBC, including those processes established by UBC’s policies, rules, and requirements—only to the extent that such use is consistent with your rights under the UBC Teaching Materials Policy, unless UBC has received explicit written permission from you to use the Content in any other manner.

(c) Use of the Service and Your Content by Visitors – Visitors to the Service may access and use the Service and Content strictly for non-commercial purposes unless, in respect of particular Content, the owner of that Content expressly establishes different use restrictions (which may be broader or more restrictive).

(d) Deletion of your Content from the Service – You may designate any of your Content for deletion from the Service. Also, UBC may delete content, or remove access permission from Content (e.g., for legal, policy, or administrative reasons). Upon the processing of any such deletion request by the Service, UBC may, in its sole discretion, permanently delete the Content or store the Content in UBC’s archives (which may be within the Service or elsewhere) and thereafter convert the Content into any medium or format for the purposes of security, backup, and preservation and make the archived Content available to UBC faculty and staff for the purpose of carrying out the administrative, academic, and research mandates of UBC.


5) General conditions of use

(a) You must not make inappropriate use of others’ personal information or post private information or contact details (e.g., address, email) about another person. You must not re-post a message that was sent to you privately without permission of the person who sent the message or forward any email notification or RSS feeds from discussion postings. Any contact from another user or receipt of any message that makes you feel uncomfortable should be reported to the Office of the Ombudsperson for Students.

(b) Without limiting the foregoing and the prohibited uses set out in the UBC Information Systems Policy, the following are not permitted:

  • (i) commercial advertising or promotions placed on or within the Service, a Site, or Content (unless you have received prior permission from the administrator of the Site in which it is to appear), including using the communication systems provided by the Service (e.g., comments, email) for any such purposes;
  • (ii) using any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” to harvest or scrape information from the Service or any part(s) thereof, or to send more request messages in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser; or
  • (iii) in any way intentionally placing undue burden on the technical systems or networks connected to the Service.

(c) UBC may remove any Content, or suspend your Account or access to the Service using your Account, if it learns or is credibly notified (as determined by UBC) that such Content or your conduct is in violation of these Terms of Use.


6) Liability and indemnity

(a) You are responsible for the Content you contribute to the Service. For clarity, when a designate (usually an administrative assistant or teaching assistant) contributes Content on behalf of a faculty or staff member, it is the faculty member or staff member—not the designate performing the task of uploading or inputting—who is responsible for the Content, who must ensure that the Content complies with these Terms of Use, and who must ensure that the license terms governing the use of the Content are appropriate.

(b) The Service and the Content is provided to you AS IS. You understand that UBC does not endorse any Content submitted to the Service by any user, or any opinion, recommendation, or advice expressed therein, and UBC expressly disclaims any and all liability in connection with Content, including without limitation all direct, indirect, special, incidental, or consequential damage or any other damages whatsoever and howsoever caused, arising out of or in connection with the use of the Service or any Content, or in reliance on the Service or the Content.

(c) In addition, the Service may contain links to third-party websites. UBC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

(d) You agree to indemnify and hold harmless UBC, its Board of Governors, agents, contractors, licensors, and licensees against any all claims arising from or in any way relating to your use of the Service including, without limitation, the Content you contribute to the Service.


7) Trademarks

Certain words, phrases, names, designs, or logos used on the Site may constitute trademarks, service marks, or trade names of the UBC or other entities. The display of any such marks or names on the Site does not imply that UBC or other entities have granted a license or authorization of any kind to use such marks or names. You may not use any of UBC’s trademarks, service marks, or trade names without UBC’s prior written permission.


8) Choice of law

The laws of the Province of British Columbia and the laws of Canada applicable therein shall govern as to the interpretation, validity, and effect of this document, notwithstanding any conflict of laws provisions of your domicile, residence, or physical location. You hereby consent and submit to the exclusive jurisdiction of the courts of the Province of British Columbia in any action or proceeding instituted under or related to your use of the Service.


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