Kaltura Instructor Guide

Kaltura is a media platform where you and your students can create, store, and share multimedia content in Canvas. Features in Kaltura include the ability to record, upload, publish, search, and embed media directly in one or multiple Canvas courses. Kaltura also allows you to edit media, create shorter clips from existing media, and add interactive quizzes to videos that can pass grades to Canvas.
Cost Yes Free.
Bandwidth Partial High demand on internet connections.
Canvas Integration Yes Works within Canvas.
Privacy Yes Verified by UBC’s Privacy Impact Assessment process.
Similar UBC-Supported Tools N Kaltura is the only centrally-supported tool for storing and streaming videos. However, for recording and editing videos on your own computer, you can use Camtasia.

What can I use it for?

You can use Kaltura for adding multimedia to your course:

  • Recording, storing, and streaming lectures, presentations, or other multimedia course content
  • Creating interactive video quizzes to increase student engagement
  • Embedding videos in Canvas assignments, quizzes, or announcements
  • Adding closed captioning and transcripts to videos

A note about Kaltura

If you use “Student View” to test your course in Canvas, you won’t see Kaltura videos in your course content or in the Media Gallery course repository. This absence does not mean the videos are unavailable to students; it is simply a technical quirk of the Canvas student view. If you wish to confirm the student view of your videos, please contact your Instructional Support Unit.

How are other faculty using Kaltura?

Joseph Anthony uses Kaltura to share videos with graded quizzes in medicine

I think it is so useful that Kaltura allows instructors to build interactive quizzes directly in the video. This means that I can pause my video at any point I choose and pose one or two simple questions to check learner understanding. Learners respond to my quiz, and then the video will resume. Read more »

What do I need to use Kaltura?

A supported web browser

Many features of Kaltura run in your web browser and support using Chrome, Edge, Firefox, or Safari. For more information on which versions work, check the Kaltura supported browsers page.


The Kaltura Capture application

Although Kaltura has a web interface for many features, if you want to record media that runs longer than 10 minutes, you will have to install the Kaltura Capture application on your computer.


Audio/visual equipment

If you plan on recording yourself or your voice using Kaltura, you will need a webcam and microphone. We recommend using either an external microphone or headphones with a microphone attached, to ensure good audio quality.

Tips

  • Media display with Kaltura is dependent on your internet connection, among other factors. A faster connection will result in fewer delays or lag time in uploading, viewing, or managing videos.
  • There are two main places you can upload and manage Kaltura videos:
    • In your Canvas course, through the My Media personal media repository.
    • Through learning.video.ubc.ca, where you will also find any media you uploaded in any Canvas course.
  • Enrol in the UBC self-paced course on Using Kaltura in Canvas to get the full benefit of this tool guide, as many resources linked in this guide are only available after you enrol.

How do I use Kaltura?

Kaltura can be used to record video or audio through its web browser-based recorder (for videos under 10 minutes) or its desktop application. Once you have recorded media to work with, you can upload, edit, add quizzes and closed-captioning to, publish, and embed your multimedia content in any Canvas course.

Click any bar below for instructions and tips for using Kaltura.

Expand All

Record media of under 10 minutes in your browser

The Kaltura Webcam Recorder is a web browser-based recorder that enables recording content without having to install additional software. This recorder should only be used for recordings under 10 minutes made in non-Safari web browsers. Any recordings greater in length should be made using the Kaltura Capture application, as explained in the next accordion section.

  1. Log in to your Canvas course and click My Media in the Course Navigation. If you don’t see this option:
    • Click Settings in the Course Navigation.
    • Click the Navigation tab.
    • Find the "My Media" menu item, click the options menu (the 3 vertical dots), and choose Enable.
    • Save your setting changes.
  2. Click Add New and select Webcam Recorder from the list of options.
  3. If this is your first time using the recorder, your browser will ask you to select which camera and microphone you want to use.
  4. Click the red record button to start recording. After you click to record, you will have a 3-second countdown to prepare yourself before the recording begins. Click the white stop button beside the recording timer to stop.
  5. Once you have stopped recording, choose from three options:
    • Record Again - By clicking this, the recording will be discarded, and you will be returned to the 3-second countdown to redo the recording.
    • Use This - By clicking this, the recording will be uploaded to the My Media personal repository in Canvas, where you can add details such as title, description, copyright permissions, and tags, then embed this recording in any Canvas course.
    • Download a Copy - By clicking this, you will download a copy of the recording to your computer. Downloading a copy is useful if you want to edit the media outside of Kaltura (e.g., in Camtasia) before uploading a final version to Canvas.

Tips

  • Keep your webcam recordings short by breaking longer presentations into subsections. Because browser-based recording can be impacted by the loss of internet connection, it's better to record your video in smaller pieces, so you don't risk losing a big chunk of work with a little interruption to your connection.
  • You can download and use the Chrome web browser if you have trouble with your browser when recording.

Record media of any length in the Kaltura Capture application

Kaltura Capture is an application that enables longer and more versatile recordings. It can record from multiple sources, such as your computer screen and camera, or two screens. You will first need to install the application, then open and use it to record media, which is then stored in the My Media personal repository in Canvas.

Install Kaltura Capture

  1. Log in to your Canvas course and click My Media in the Course Navigation. If you don’t see this option:
    • Click Settings in the Course Navigation.
    • Click the Navigation tab.
    • Find the "My Media" menu item, click the options menu (the 3 vertical dots), and choose Enable.
    • Save your setting changes.
  2. Click Add New and select Kaltura Capture from the list of options.
  3. Under "Using Kaltura Capture for the first time?", select Download for Windows to save the file.
  4. When the download is complete, open your File Explorer, go to your "Downloads" folder, and double-click the Kaltura Capture installation file (the file name will be similar to KalturaCapture.msi).
  5. Follow the Kaltura Capture setup wizard to finish the installation.
  1. Log in to your Canvas course and click My Media in the Course Navigation. If you don’t see this option:
    • Click Settings in the Course Navigation.
    • Click the Navigation tab.
    • Find the "My Media" menu item, click the options menu (the 3 vertical dots), and choose Enable.
    • Save your setting changes.
  2. Click Add New and select Kaltura Capture from the list of options.
  3. Under "Using Kaltura Capture for the first time?", select Download for Mac to save the file.
  4. When the download is complete, go to your "Downloads" folder, and double-click the Kaltura Capture installation file (the file name will be similar to KalturaCapture.dmg).
  5. When prompted, drag and drop the Kaltura Capture icon onto the "Applications" folder.

Use Kaltura Capture

  1. Log in to your Canvas course and click My Media in the Course Navigation.
  2. Click Add New and select Kaltura Capture from the list of options.
  3. If you've installed Kaltura Capture using the instructions above, it will open automatically. You may see a pop-up from your browser asking you to confirm this action.
  4. The Kaltura Capture toolbar will appear, with options for recording and managing your screen, camera, audio, and other settings. Click the red record button to start recording. After you click to record, you will have a 3-second countdown to prepare yourself before each recording begins. You can click the red pause button to pause and the white stop button to stop recording (you will be asked to confirm that you would like to stop).
  5. Once you have stopped recording, you will be directed to enter media information such as the title, description, and tags.
  6. Click Save and Upload to upload the recording to the My Media personal repository in Canvas. You will see a pending status while the upload occurs, and a pop-up message of a successful upload when it is completed.
  7. To view the recording, go back in your Canvas course and click My Media.

Tips

  • To record your system audio on a Windows computer (e.g., the sound from a video playing on your screen), you need to enable system audio recording in the Kaltura Capture settings. On a Mac computer, unfortunately you do not have the option to record system audio using Kaltura Capture.
  • If you view your recording soon after uploading, the quality may seem poor, but this is likely because the media is still converting. Check back later to view the recording quality after the conversion is complete.
  • All Kaltura Capture recordings are stored in your computer's recordings directory. If you have not changed the default during installation, the recording directory can be found as follows:
    • In Windows: Go to C:\Users\<username>\AppData\Local\Kaltura\Capture\ (where your computer username replaces the italicized letters).
    • In Mac OS: Go to /Users/<username>/Library/Preferences/Kaltura/Capture/ (where your computer username replaces the italicized letters).
  • Uploading to Kaltura will happen in the background, regardless of whether you are logged in to Canvas or recording another video. After you save and upload your recording, you can start a new one or log out of Canvas, and the recording will continue to upload until it is finished.
  • Kaltura Capture will record any PowerPoint slides displayed during your recording with a marker called a "chapter" in the recording. Recording PowerPoint slides in Kaltura with these chapters enables students to easily navigate through your video by jumping to a specific slide or even by searching for text in the slide.
  • You can explore more recording options for Kaltura by enrolling in the UBC self-paced course on Using Kaltura in Canvas and exploring the course's section on Kaltura Capture recording options.

Add and edit media in Canvas with Kaltura

The My Media personal repository in Canvas is where you can view and manage all your media within Kaltura.

  1. Log in to your Canvas course and click My Media in the Course Navigation. If you don’t see this option:
    • Click Settings in the Course Navigation.
    • Click the Navigation tab.
    • Find the "My Media" menu item, click the options menu (the 3 vertical dots), and choose Enable.
    • Save your setting changes.
  2. Click Add New and select Media Upload from the list of options.
  3. Click Choose a file to upload.
  4. Select the media file on your computer to upload.
  5. Enter details about the media in the required fields (indicated by a *).
  6. Assign the appropriate copyright permission.
    • With the permission of the copyright holder(s) - Applies if you have created the media, have the permission of the copyright holder, or are using a Creative Commons license
    • The use of the materials falls within the Fair Dealing Exception - Applies when media qualifies under the Fair Dealing Exception
    • The material is in the Public Domain - Applies when the media is in the public domain (i.e., expired copyright or copyright has been waived)
    • Other - Applies for cases outside the above uses that require additional explanation
  7. Click Save.

The Kaltura Editor provides basic media editing tools from the My Media personal repository in Canvas.

  1. Log in to your Canvas course and click My Media in the Course Navigation.
  2. Click the edit pencil icon to the right of the video you wish to edit.
  3. Scroll up and select Launch Editor to the right of the player window.
  4. The Kaltura Editor will open, containing three main panes:
    • Left pane – Displays your media details.
    • Right pane – Consists of a media player for playing and previewing your media.
    • Bottom pane – Includes the timeline, a visual representation of your media project moving sequentially from left to right and options for editing your media, such as fading in/out, deleting, trimming, and cutting.
  5. Use the options to trim, clip, or splice your media in the Kaltura editor, as you would like.
  6. Click Save when you are done.

Tips

  • We recommend not embedding more than ten media items on a single Canvas page, as a higher amount will take too much time to load.
  • Enrol in the UBC self-paced course on Using Kaltura in Canvas to explore more resources for adding and editing media in the My Media personal repository.

Create and edit interactive video quizzes with Kaltura

Adding Interactive Video Quizzes (IVQ) to Kaltura media lets you embed quiz questions directly in your video. As students watch the video, the quiz questions will appear at chosen points, stopping the video. After each question is answered, the video will continue. Kaltura IVQ can also sync outcomes with the Canvas Gradebook, meaning students' answers to your video quizzes can automatically impact their grades.

  1. Log in to your Canvas course and click My Media in the Course Navigation.
  2. Click Add New and select Video Quiz from the list of options. You can only add a quiz to existing videos in the My Media personal repository.
  3. Click Select to the right of the media you want to create a quiz for, and this action will launch the Kaltura Editor with the quiz options loaded.
  4. Play the video or click anywhere along the bottom timeline where you would like to insert a question.
  5. Click Add a Question on the media preview, and select the question type.
  6. Follow the prompts to complete adding the question, then click Save.
  7. Repeat this process for as many questions as you would like to add.
  8. Once you have added all quiz items, click Done.
  1. Log in to your Canvas course and click My Media in the Course Navigation.
  2. Click the edit pencil icon to the right of the quiz you wish to edit.
    1. To help filter just your interactive video quizzes, click Filters and check the box for "Quiz".
  3. Scroll up and select Launch Editor to the right of the player window. The Kaltura Editor will open and you can edit your quiz.
  4. Click Done in the top right when you are finished editing.

Tips

  • You can create a Kaltura IVQ with different question types: multiple choice (question with one correct answer), true/false, reflection point (video pause with text), and open question (free text answer).
  • With Kaltura IVQ, you can allow students to skip questions, change answers, have multiple attempts, and see the correct answers. Expand the “Scores” tab or “Experience” tab in the quiz editor for these settings, and click "Save" after each time you modify an option.
  • When you add a question to a Kaltura IVQ, you will also have options for how the question is presented. You can include hints, shuffle the answers, and add a rationale when displaying the correct answer.
  • There is no limit on the number of questions you can ask per video, though we recommend that you place your final question close to the end. Placing the final question near the end helps keep students engaged.
  • To sync Kaltura IVQ outcomes with the Canvas Gradebook, you must set up Kaltura IVQ as a Canvas assignment. For instructions, enrol in the UBC self-paced course on Using Kaltura in Canvas and view the using IVQ with the Canvas Gradebook instructions.
  • Explore more resources for adding interactivity to media in the "Using Kaltura in Canvas" course:

Add captions to videos using Kaltura

You will first need to request captioning for your Kaltura video, then you will be able to edit what is automatically generated by this request.

  1. Log in to your Canvas course and click My Media in the Course Navigation.
  2. Click the title of the media you wish to add captions to. A preview of your media will appear.
  3. Below the media player, click Actions and select Caption & Enrich.
  4. Existing caption requests will be displayed first. If no captions have been requested, you will see “No requests were found”. To request captions, scroll to the "Order Captions & Enrichment Services" form, verify the fields, and click Submit.
  5. Once you submit the form, you will see the status of your request underneath the "Existing requests". The status will move from “Pending” to “Processing” before showing as “Completed”.
  6. When your captioning is completed, you can view the captions and transcript for the media:
    • In the media player, click the CC icon to enable closed captions and customize how captions are displayed. Note that changing these caption settings will only affect your media player and will not affect your students' media players.
    • Below the media player, click Show transcript to view the transcript. To make this transcript available to students, you will need to make sure the video is added to the Media Gallery course repository, as explained in the steps for sharing media in your Canvas course using Kaltura.
  1. Once your captions are added, log in to your Canvas course and click My Media in the Course Navigation.
  2. Click the title of the media you wish to edit captions for.
  3. Below the preview of the media, click Actions and select Caption & Enrich.
  4. In the table under "Existing Requests", click the pencil icon next to any caption request to open the captions editor.
  5. Make adjustments as needed:
    • To search and replace certain terms, use the search bars at the top to enter the original and replacement terms, then click Replace.
    • To change the text in a caption, click the text you want to modify and make the desired changes.
    • To edit the timing of a caption, click the start or end timestamp to the left of the caption and modify the time.
    • To add a new caption, hover over an existing caption and click the plus icon to add a new caption below it. The text is duplicated from the existing caption but can be edited.
    • To undo an edit, click Revert at the top right.
  6. When you are done editing, click Save and confirm your changes.

Tips

  • You can make lecture recordings more accessible to all students by adding closed captioning and providing transcripts. Do be aware that transcripts can be copied or downloaded by anyone who has access to the media in the Media Gallery course repository. If you have any questions or concerns about this, please contact us at the LT Hub.
  • When a captioned video plays, the matching transcript text will be highlighted in the transcript window under the media player. Students can also jump to a section of the video by clicking the text in the transcript window.
  • Kaltura automatically generates the text for your video using machine captioning or automatic speech recognition (ASR), both of which are available free of charge for you to use. But both may also require some fine-tuning after generation.
  • Once you submit a request for captioning, a copy of your media is temporarily placed on servers in the United States. The captioning of all media is performed on these servers. After the captions are sent to UBC’s Kaltura servers, the media copy and captions are automatically deleted from the U.S. servers.

Share media in your Canvas course using Kaltura

In Canvas, you can share media using Kaltura in two main ways: by embedding the media within other course content (like a page, assignment, or discussion) using the Rich Content Editor and/or by including the media in the Media Gallery course repository. The benefit of embedding the media is being able to contextualize it with other content; the benefit of using Media Gallery is being able to give quick access to students, share transcripts (if added), and track metrics.

The Rich Content Editor in Canvas is a way to add content beyond plain text that can be styled and arranged around multimedia. In any course for which you are an instructor, you can add media from the My Media personal repository or from the Media Gallery course repository. We recommend not embedding more than ten media items on a single Canvas page.

  1. Log in to your Canvas course. Any place that has a Rich Content Editor like a page, assignment, or discussion, can have a video embedded.
  2. In any Rich Content Editor, click the Embed Kaltura Media icon (the multicoloured icon).
  3. Click Embed next to the item you would like to add.
  4. The video will be placed in your content. Click Save.

The Media Gallery is a course-level media repository in Canvas that creates a searchable gallery of media that is available to everyone in your course. All media can be viewed by students at any time.

  1. Log in to your Canvas course and follow the steps to add media to Katura if you haven't already.
  2. Once you have added media to the My Media personal repository, click Media Gallery in the Course Navigation. If you don’t see this option:
    • Click Settings in the Course Navigation.
    • Click the Navigation tab.
    • Find the "Media Gallery" menu item, click the options menu (the 3 vertical dots), and choose Enable.
    • Save your setting changes.
    • Click to Authorize Kaltura, if prompted.
  3. Click Add Media.
  4. Find the media content you would like to add to the Media Gallery, and check the box to the left of it.
  5. Scroll up and click Publish at the top right. Your media will now appear in the Media Gallery course repository.

Tips

  • You will encounter an error if you try to publish any media in your Canvas course without assigning copyright permission. Follow the edit link provided in the error message to update the required fields, then try publishing again.
  • Additional features of the Media Gallery include the following: customizable playlists, enhanced media analytics (e.g., number of plays and total and average times spent on videos), and engagement/contribution reports (i.e., who engaged with what content).
  • You can have students publish media to the Media Gallery course repository to share with you and their peers, as well as to receive feedback. Student contributions must be moderated, meaning that any media published to the Media Gallery by a student will not be visible to other students until you approve it.
  • Removing media from the Media Gallery course repository will not delete it from the My Media personal repository, provided you are the original uploader of the media.

Kaltura FAQ

Find UBC-specific answers to frequently asked questions by clicking any bar below.

Kaltura is a preferred approach to sharing media in Canvas, because of its larger storage capacity than the storage available in Canvas itself. The table below outlines the media storage and file upload limits for Kaltura and Canvas. Media in this case includes both video and audio files.

Kaltura Canvas
File Storage Unlimited Note that the media uploaded using the Record/Upload Media tool in Canvas's Rich Content Editor does not count towards the course or personal quota in Canvas, as these files are saved in the cloud.

  • Per course space: 4GB
  • Your personal space: 250MB
Upload Limit Per File:
Course Content
5GB
This upload limit allows for optimal system performance. For course content files greater than 5GB, you can still contact us at the LT Hub for assistance with uploading.
500MB
Upload Limit Per File:
Student Assignment Submissions
2GB
For student assignments, please tell your students not to upload files larger than 2GB, as it will take too much time to convert the media, especially if there are many uploads from the same course.
500MB

The following file types and formats can be uploaded to Kaltura.

Type Format
Media/Video .qt, .mov, .mpg, .avi, .mp3, .wav, .mp4, .wma, .flv, .asf, .qt, .mov, .mpeg, .avi, .wmv, .m4v, .3gp, .jpg, .jpeg, .bmp, .png, .gif, .tif, .tiff
Audio .flv, .asf, .wmv, .qt, .mov, .mpg, .avi, .mp3, .wav, .mp4, .wma, .3gp
Images jpg, .jpeg, .bmp, .png, .gif, .tif, .tiff

"My Media" in Canvas is your personal media repository, where you can upload new media and manage any media that you have previously uploaded. The "Media Gallery" is a course-level media repository that contains all media that has been published and is available to everyone in that course. The Media Gallery may include media that you share, that is shared by your teaching team or that is shared by students in the course (with your approval).

Yes. Embedding a video will not add it to the Media Gallery course repository.

First, please note if you use “Student View” to test your course in Canvas, you won’t see Kaltura videos in your course content or in the Media Gallery course repository. This absence does not mean the videos are unavailable to students; it is simply a technical quirk of the Canvas student view. If you wish to confirm the student view of your videos, please contact your Instructional Support Unit or contact us at the LT Hub.

If you are not in Canvas's "Student View", you may have to manage your browser cookie preferences. Some people set their browsers to block all third-party cookies for privacy reasons. This action can result in Kaltura media not displaying as expected, because in your Canvas course, cookies for Kaltura must be enabled for Kaltura to communicate with Canvas. Please refer to the FAQ below for instructions on how to enable third-party cookies.

If you see a blank page entirely when you go to the Media Gallery in Canvas, you may need to re-authorize Kaltura use in Canvas. To prompt this authorization, you can clear your browser cache/history, close and re-open the browser, then try accessing the Media Gallery again. Make sure to authorize Kaltura in the pop-up message that appears.

Sometimes you may want to use media in a course where the original ownership rests with someone else. First, you will need to ensure that the copyright holder(s) of the media have agreed to provide UBC with a non-exclusive irrevocable license to use the media as part of UBC course materials. Then you can contact us at the LT Hub to help transfer administrative ownership of the media from their Kaltura account to yours. In taking on ownership, you will accept full responsibility for the content and agree to adhere to any copyright permissions previously assigned to the media.

Some people set their browsers to block all third-party cookies for privacy reasons. This action can result in Kaltura media not displaying as expected, because in your Canvas course, cookies for Kaltura must be enabled for Kaltura to communicate with Canvas.

Depending on your browser, you may be able to enable third-party cookies for a specific site, rather than all sites. You can try the following to resolve third-party cookie issues.

Chrome

  1. Open a new browser window and enter "chrome://settings/cookies" to access your cookie settings.
  2. If a cookie-blocking option is enabled, you can scroll down to "Sites that can always use cookies" and add the following sites:
    • canvas.ubc.ca
    • 113-canvas.kaf.it.ubc.ca
    • learning.video.ubc.ca
    • admin.video.ubc.ca

Firefox

  1. Open a new browser window and log in to your Canvas course.
  2. While in your Canvas course, look in the left corner of your website address bar, click the shield icon and disable the "Enhanced Tracking Protection" toggle for this site.
  3. Refresh the page.

Safari

  1. Safari blocks all third-party cookies by default, with no option to add exceptions for specific sites. Open a new browser window, click Safari, and select Preferences.
  2. Click the Privacy icon at the top, and uncheck "Block all cookies".

Kaltura converts all uploaded videos to UBC's standard formats. This conversion allows your video to be played on different devices (e.g., computers, iPads, mobile phones). In Canvas, Kaltura will convert your video to one or more of the following video formats, depending on the original quality of your uploaded video:

  • SD/small (640xauto @ 964 kbps)
  • SD/Large (1024xauto @ 1628 kbps)
  • HD/Small (autox720 @ 2628 kbps)

Starting with a higher-quality original video is recommended to ensure all the formats can be made and look their best. If you plan to upload a screencast video to Kaltura, we recommend setting your screencast recording software to export HD quality (at least 1280x720 @ 2628 kbps). If your video is being uploaded from a camera or video creation software, we recommend setting the software to export a high-quality video (at least 1028x720 @ 2628 kbps).

After the video is uploaded, it goes through a conversion process where Kaltura creates versions of the video in UBC's standard formats.

In technical terms, Kaltura creates what is called a transcoding profile for the video, which can contain one or multiple "flavors", where each "flavor" is a file type readable on a specific device (e.g., tablet, mobile phone, larger screen). The "flavor" file type is rendered based on the codec, frame size, and bitrate quality of the original video.

The wait time for uploading media can vary based on a number of factors:

  • The number of media items that are currently being processed in Kaltura (which is a shared service with BCNET institutions across the province)
  • The length and quality of your video
  • The robustness of your internet connection and bandwidth

To minimize wait times, try the following tips:

  • Upload videos during non-peak hours: The busiest times for Kaltura are usually between 11 a.m. - 5 p.m. (Mon-Fri). Uploading before 11 a.m. or after 5 p.m. on weekdays or on weekends may be better.
  • Minimize your video file size: Large video files take longer to process. If your video files are greater than 2GB, try compressing them using a video transcoder application such as HandBrake before uploading them to Kaltura.

During the conversion process, you will see the lowest quality version of your video first, while the higher quality versions are being converted. Once the conversion process is complete, Kaltura will deliver the best version to match your device and internet connection. Check back later to view the recording quality after the conversion is complete.

Where can I get more support with Kaltura?

Technical support

If you have trouble with Kaltura:


Pedagogical support

Learn more


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