iClicker Cloud Instructor Guide

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iClicker Cloud is an online student response system that allows you to collect and grade responses to in-class questions that students answer individually using their own computer or mobile device. You receive the responses instantly, and you can use these results to inform your teaching and/or share them with the class. Through the Canvas integration, iClicker Cloud poll and quiz results can automatically count toward student grades.

There is no cost for you or your students to use iClicker Cloud. Unlike the previous iClicker Classic, students do not need to purchase any special device to participate and can instead respond in their web browser.

Cost Yes Free.
Bandwidth Yes Low demand on internet connections.
Canvas Integration Yes Works in coordination with Canvas.
Privacy Yes Verified by UBC’s Privacy Impact Assessment process.
Similar UBC-Supported Tools N iClicker Cloud is the only centrally-supported student response system. However, for informal and ungraded polling, you can use the built-in polling feature in Zoom.

What can I use it for?

You can use iClicker Cloud for a variety of in-class activities, whether your class is online, in-person, or mixed:

  • Checking student knowledge and opinions in real time through polls and quizzes, conducted anonymously or for marks
  • Finding gaps in a class’s understanding of course material
  • Supporting peer instruction, wherein students answer a question, discuss in small groups, and answer again
  • Tracking lecture attendance
  • Giving students access to in-class polls and quizzes to use outside of class for studying

What do I need to use iClicker Cloud?

The iClicker Cloud application

Although you can use the iClicker Cloud web interface for some features, you will have to install the iClicker Cloud application on your computer to collect the student responses during your lectures.

A way to display your questions during class

Typically, instructors use slides in a presentation to display the questions. But you can use anything you like, as iClicker Cloud does not require the questions to be in any particular application.


  • Students do not need to download an application to respond to questions in iClicker Cloud. They can do this directly in the iClicker Cloud web interface.
  • Students also do not need a physical iClicker device to respond to questions, as they did with the previous iClicker Classic. They can use a computer or mobile device instead.

How do I use iClicker Cloud?

You will need to download the application, set up an instructor account, create an iClicker Cloud course, and optionally associate that course with a Canvas course to get started. Then you can run sessions in your iClicker Cloud course to collect and grade student responses to questions (presented as polls or quizzes) and track attendance.

Click any bar below for instructions and tips on using iClicker Cloud.

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Install iClicker Cloud and create an account

  1. Go to the iClicker Cloud download page and select Windows or Mac to download the application.
  2. Open the iClicker Cloud installer that you downloaded.
  3. Open iClicker Cloud, and click Create Account on the login screen.
  4. Type "UBC" as your primary institution, and choose University of British Columbia when it appears in the dropdown.
  5. Enter the rest of your information.
    • You can skip the "Instructor Remote ID", as this field only applies to face-to-face classes.
  6. You will need to agree to the privacy policy and use of personal information, then click Create.
  7. You now have an account and are ready to create a course.


Create a course in iClicker Cloud

Courses in iClicker Cloud are required for collecting student responses. However, note that they are not where you will create your questions.

  1. Open the iClicker Cloud application and sign in, if you haven't already.
    • If you don't have the application or an account, follow the instructions in the accordion above first.
  2. Click + New Course to add your course.
  3. Select which activities you will be using in your course.
  4. Your institution will be filled in based on what you entered when you created your account. Please ensure this still says "University of British Columbia".
  5. Enter the rest of your information.
    • Fill in as much detail as you can, as it may help guide students if they are searching for your course in the UBC listings.
  6. Click Create.
  7. Your new course will appear in your list of courses.
  8. You can optionally share management of your course with others, if you have any teaching assistants (TAs) or co-instructors who need access.


  • If you teach multiple sections, you should create a separate iClicker Cloud course for each section and clearly label it for students to find.
  • Once your course passes its end date, it becomes archived. An archived course no longer appears in student searches and cannot be joined. However, students who have already added the course will continue to have access to the content, as long as they do not remove themselves from the course.
  • TAs are currently unable to access iClicker Cloud through Canvas using the "iClicker Sync" link in the Course Navigation; however, they can launch the iClicker Cloud application directly to manage iClicker sessions and data.

Sync an iClicker Cloud course with a Canvas course

Setting up syncing between iClicker Cloud and Canvas requires linking the courses together and enabling the grade sync. This process must be followed for each course you want to sync.

  1. Once you have an iClicker Cloud course created, log in to your Canvas course, and click Settings in the Course Navigation.
  2. Click the Navigation tab.
  3. Find the iClicker Sync menu item, click the options menu (the 3 vertical dots), and choose Enable.
  4. Save your setting changes.
  5. Click iClicker Sync where it now appears in the Course Navigation. This action will launch the iClicker Cloud web interface. Log in to your iClicker Cloud account, if prompted.
    • Canvas may ask if you wish to authorize iClicker Sync to access your account. Click authorize.
  6. In the iClicker Cloud web interface, click Link Course, select the iClicker course name, and click Next.
  7. Select the section and click Save and Link Courses. The course is now linked, but you still need to enable grade syncing.
  8. At the top right of the page, click Launch iClicker Cloud.
  9. Click the course name you want to sync, and select Settings.
  10. Click the Integrations tab and click the Grade Sync Integration toggle so it says "on".
  11. Choose Canvas from the dropdown, select Enhanced Grade Sync from the syncing options, and click Next.
  12. Click Verify Your Integration Setup. This verification should confirm your Canvas course information. If it does not, you may want to contact support for help.
  13. Select how you would like your iClicker Cloud scores to sync with the Canvas Gradebook:
    • Sync Total Score - Combine poll and quiz sessions into a single, aggregate score for each student, added as an "iClicker Grade" assignment in the Canvas gradebook.
    • Sync Individual Session Scores - Sync poll and quiz sessions as separate assignment scores for each student in the Canvas gradebook.
  14. Click Save to complete the setup.


  • Students will also need to click the iClicker Sync navigation item in your Canvas course at least once, in order to properly connect their Canvas account with their iClicker Cloud account and sync their grades.
  • You do not have to sync iClicker Cloud and Canvas, if you want to collect grades outside of Canvas. iClicker Cloud has a built-in gradebook you can use.
  • Common causes of and resolutions for syncing errors include the following:
    • A student in your iClicker Cloud course has dropped the course and is no longer in your Canvas course. In this case, you can remove students from your iClicker Cloud course.
    • A student's iClicker Cloud account and Canvas account did not sync up correctly. In this case, students can try linking their accounts again by clicking iClicker Sync in your Canvas course.
    • A student has used multiple iClicker Cloud accounts in your course. In this case, you can manually merge or remove duplicate iClicker Cloud accounts in your course.
    • Feel free to reach out to support for help resolving any syncing issues.

Prepare to use iClicker Cloud in a lecture

Create lecture materials for iClicker Cloud

iClicker Cloud is designed to capture student responses, not to build your questions for students. This design means you need a separate way to show questions during your lecture.

Typically, instructors use slides in a presentation to display the questions. But you can use anything you like, as iClicker Cloud does not require the questions to be in any particular application.

Note that iClicker Cloud will automatically take a snapshot of how you display your question during the lecture and a) send this image to students to view when they respond to the question and b) store this image for your reference when reviewing the question results.

Plan your workflow for iClicker Cloud

Using iClicker Cloud during a synchronous online lecture will require opening three applications:

  • The application for displaying your questions (e.g., PowerPoint)
  • A web-conferencing application to run your lecture (e.g., Zoom)
  • The iClicker Cloud application to collect student responses.

Once all these applications are open, the typical workflow will involve using the screen-sharing feature in the web-conferencing application to display your question(s) over video. For example, sharing a slide in PowerPoint using Zoom.

With the slide displayed on your screen, you will then use the iClicker Cloud toolbar floating at the top of your screen to manually start and stop collecting student responses for each poll (if you are asking a single question) or quiz (if you are asking a collection of multiple-choice questions) you share.

You can test the iClicker Cloud workflow outside of a live lecture to familiarize yourself with the instructor and student experiences and practice switching between the various applications. The process may sound intimidating initially, but it should become smoother with practice.

Decide if/when to share correct responses in iClicker Cloud

A "graded" question in iClicker Cloud is one that you have set a correct response or set of responses for. If applicable to your context, you can do this grading step during a lecture using the iClicker Cloud floating toolbar (look for the results graph icon when you start a poll or quiz) or set correct answers afterwards in the iClicker Cloud web interface.

The benefit of doing it during the lecture is that students get immediate feedback on whether they answered correctly for polls (but not quizzes, as quiz feedback is only available once the class session ends). The benefit of doing it later is you don't need to juggle and practice this step as part of your live workflow.

If you don't manually grade your questions using correct responses, by default iClicker Cloud will still attach a participation point to each one. You can adjust the default scoring in the iClicker Cloud course settings.


  • Prepare your students too, by telling them you will use iClicker Cloud and sharing UBC's iClicker Cloud student guide with them.
  • In building your questions, you'll want to consider the iClicker Cloud poll question types and their limitations:
    • Multiple Choice - Students select a letter response A-E. While students can only select one response, you can select multiple responses as correct when grading.
    • Short Answer - Students send an open response of up to 140 characters, including punctuation and most symbols.
    • Numeric - Students respond with open-ended numeric values that include up to eight digits plus a decimal point and support scientific notation and exponents.
    • Target Questions - Students answer by clicking or tapping part of an image.
  • Keep in mind you can ask any poll question anonymously, if you feel students might not feel comfortable answering otherwise.
  • If you prefer to ask multiple questions at once, use the iClicker Cloud quiz feature instead of a poll. For a quiz, you will display all the questions together (e.g., on one slide) and allow students to go at their own pace in answering them in iClicker Cloud. Note however that quiz questions must be multiple-choice (A-E).
  • You do not have to share your screen over web-conferencing to use iClicker Cloud. When you start collecting responses, iClicker Cloud automatically takes a snapshot of your screen, which students see when they give their response, regardless if you are screen-sharing or not.

Use iClicker Cloud during a lecture

To use any of the iClicker Cloud live activities (polling, quizzing, attendance) during lectures, you first need to start your iClicker Cloud class session.

  1. Follow the steps above to create an iClicker Cloud course and prepare for your lecture.
  2. Open the iClicker Cloud application and sign in, if you haven't already.
  3. Hover over the course name and click Start Class, when it's time to start your lecture. Two things happen when you start the class: students will be able to join the class session, and you will see a floating toolbar at the top of your screen.
  4. Use the floating toolbar to launch the live activities:
    • Polling - Once you're displaying a single question for students to answer, click the polling checkmark icon in the toolbar. Select the question type, then click the play icon to start collecting student responses and the stop icon to end.
    • Quizzing - Once you're displaying a collection of multiple-choice questions for students to answer, click the quizzing pencil icon in the toolbar. Set the number of questions you're asking, then click play icon to start collecting student responses and the stop icon to end.
    • Attendance - At any time, click the attendees people icon in the toolbar to see a summary of who has joined the class.
  5. End the class session by clicking the X icon in the toolbar.


  • Look for more features to appear in the toolbar after you choose any of the live activities. For polling, you'll have options to view and grade results, enable anonymous answers, and add a timer. For quizzes, you'll be able to view and grade results. For attendance, you can see who specifically has joined.
  • You can learn more about iClicker Cloud polling, quizzing, and attendance on iClicker's support site.
  • Add peer instruction to any course by combining iClicker Cloud quizzes with breakout groups or rooms in a web-conferencing application. Have students answer the question(s) initially using polling in the main session, spend time discussing with smaller groups in the breakout space, then return to the main session to answer the question(s) via polling again and learn the correct answer.
  • You can use iClicker Cloud's interactivity asynchronously outside of live lectures with the iClicker Cloud assignments feature. Students respond to these assignments on their own time, at their own pace using the same iClicker Cloud interface that they use in class.

Grade questions and view results from a lecture

A "graded" question in iClicker Cloud is one that you have set a correct response or set of responses for. You can use the iClicker Cloud web interface after a lecture to grade questions (i.e., set correct answers) and/or view results of a class session.

  1. After your class session ends, log in to the iClicker Cloud instructor web interface and click your course name. You will see a history of activities you've run in the course.
  2. Select the activity you wish to grade questions or view results for.
  3. Follow instructions based on which type of activity you ran to:
  4. If you've adjusted grades for any activities, you'll need to sync the iClicker Cloud grades with Canvas to apply your changes there. Click Gradebook in the sidebar navigation of the iClicker Cloud web interface.
  5. Click Sync Grades above the gradebook table.
    • You will only see this option if you've linked your iClicker Cloud course with your Canvas course. Follow the instructions in the accordion above, if you haven't completed this step already.
  6. Select the class sessions you would like to sync to Canvas, then click Sync. The synchronization may take a few minutes. Once completed, the grades will immediately be visible to students in Canvas.


  • Exporting grades and other features like Exit Poll responses or Focus Reports directly from iClicker Cloud is not currently available at UBC. We are working with the iClicker Cloud vendor to make these features available, without disclosing personally identifiable information about students (such as email addresses).
  • You can do grading during a lecture using the iClicker Cloud floating toolbar. Look for the results graph icon when you start a poll or quiz.
  • You don't have to add manual grades (i.e., correct answers). If you don't manually grade your questions, by default iClicker Cloud will still attach a participation point to each one. Adjust these defaults and more by managing your iClicker Cloud course settings.
  • You can adjust grades after they've been assigned by following the same steps outlined here.

Where can I get more support with iClicker Cloud?

Technical support

If you have trouble with iClicker Cloud:

Pedagogical support

  • UBC’s Online Teaching Program Module 4.3 on “Designing for interaction” has a section on student-content interaction that covers when classroom-response questions can be useful.

Student support

Learn more

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