Instructional Support Units offer learning technology help at the faculty level. Staff in these units have in-depth knowledge of what tools are used in your faculty and how to effectively apply those tools in a course. If your faculty has an Instructional Support Unit, they should be your first point of contact when you have issues with learning technology.
UBC Okanagan Contacts
Centre for Teaching and Learning (CTL)
ctl.helpdesk@ubc.ca — 250 807 9293
UBC Vancouver Contacts
Jump to your faculty:
Applied Science | Arts | Dentistry | Education | Forestry | Land & Food Systems | Medicine | Peter A. Allard School of Law | Pharmaceutical Sciences | Sauder School of Business | Science | UBC Extended Learning | UBC Health | All Other Faculties
Applied Science
Centre for Instructional Support (CIS)
| Staff | Phone | |
|---|---|---|
| Melissa Li Sheung Ying, Director | learning@apsc.ubc.ca | 604 822 9241 |
| Sophie Spiridonoff, Educational Technology Consultant | sophie.spiridonoff@ubc.ca | 604 822 9572 |
| Steven Louie, Administrative Support | steven.louie@ubc.ca | 604 822 1432 |
| Student Learning Technology Rovers | learning@apsc.ubc.ca |
Arts
Arts Instructional Support and Information Technology (ISIT)
arts.helpdesk@ubc.ca — 604 827 2787
Dentistry
LT.hub@ubc.ca — 604 827 4775 — LT Hub online
Forestry
Forestry Teaching and Learning Support (TLS)
| Staff | Phone | |
|---|---|---|
| Michelle Zeng, Senior Manager, Educational Strategies | michelle.zeng@ubc.ca | 604 822 5432 |
| Frederick Qi, Teaching & AV Support Specialist | yangqian.qi@ubc.ca | 604 822 1681 |
| Fabian Lozano, Web Specialist | fabian.lozano@ubc.ca | 604 822 5294 |
| Student Learning Technology Rovers | See the current list of Forestry rovers | |
Medicine
| Staff | Phone | |
|---|---|---|
| Student Learning Technology Rovers | edmedia.med@ubc.ca | |
Audiology & Speech Sciences |
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| Andrew Hale | andrew.hale@audiospeech.ubc.ca | 604 822 3422 |
Midwifery Program |
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| Sherry-Lee Hubick | sherry-lee.hubick@ubc.ca | 604 827 3351 |
Occupational Sciences and Occupational Therapy |
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| Mark Meheriuk | mark.meheriuk@ubc.ca | 604 827 3391 |
Pathology and Laboratory Medicine |
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| Joanne Wouterse, Undergraduate Courses | jwouterse@pathology.ubc.ca | 604 822 7108 |
| Heather Cheadle, Graduate Courses | heather.cheadle@pathology.ubc.ca | 604 827 5736 |
Physical Therapy |
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| Carissa Dyck | carissa.dyck@ubc.ca | 604 822 2272 |
School of Population and Public Health |
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| Stefan Mladenovic | stefan.mladenovic@ubc.ca | 604 822 4944 |
Other Medicine |
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| For unlisted Medicine departments teaching with Canvas, please contact us at the Learning Technology Hub. | LT.hub@ubc.ca | 604 827 4775 |
| For those faculty teaching with Entrada in the Undergraduate Medical Education or Postgraduate Medical Education program, please contact the MedIT Service Desk. | medit.servicedesk@ubc.ca | |
Peter A. Allard School of Law
LT.hub@ubc.ca — 604 827 4775 — LT Hub online
Pharmaceutical Sciences
Office of Educational Technology and Learning Designs (OETLD)
Sauder School of Business
| Staff | Phone | |
|---|---|---|
Sauder School of Business |
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| Sauder Help Desk | help@sauder.ubc.ca | 604 822 0031 |
| Student Learning Technology Rovers | learning.labs@sauder.ubc.ca | |
Sauder Real Estate Division |
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| Real Estate Division Office | For technical issues: examsupport@sauder.ubc.ca For administration issues: info@realestate.sauder.ubc.ca |
|
| John Bridal, Associate Director Real Estate Division | john.bridal@sauder.ubc.ca | 250 642 0127 |
Science
UBC Skylight: Science Centre for Learning and Teaching
skylight@science.ubc.ca — 604 822 9846
| Staff | Phone | |
|---|---|---|
| Science Learning Technology Support & Student Learning Technology Rovers | LT.support@science.ubc.ca | |
Biology |
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| Chanelle Chow | chanelle.chow@ubc.ca | 604 822 1622 |
Chemistry |
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| Chemistry IT Support | it.support@chem.ubc.ca | |
| Peter Plett | pplett@chem.ubc.ca | |
Computer Science |
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| Computer Science Helpdesk | help@cs.ubc.ca | 604 822 1423 |
| Tim Li | timkl@cs.ubc.ca | 604 822 0085 |
Microbiology and Immunology |
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| Tracy Kion | tracy.kion@ubc.ca | 604 822 0085 |
UBC Extended Learning
Academic Services
| Staff | |
|---|---|
| Winnie Low, Senior Manager, Learning Technology, Learning Design and Media Development, Strategy and Operations | LTadmin.exl@ubc.ca |
| Josefina Rosado, Senior Learning Designer and Educational Technologist | LTadmin.exl@ubc.ca |
All Other UBC Vancouver Faculties
LT.hub@ubc.ca — 604 827 4775 — LT Hub online