Instructional Support Units are the technical support staff located at the faculty level who have in-depth knowledge of what tools are used in your faculty and the most effective ways to apply those tools in a course. Contacts are listed below. If your faculty has an Instructional Support Unit, they should be your first point of contact when you have issues with a technology, but we are always happy to help, too.
Jump to your faculty:
UBC Okanagan | Applied Science | Arts | Dentistry | Education | Forestry | Land & Food Systems | Medicine | Pharmaceutical Sciences | Sauder School of Business | Science | UBC Health | All Other
UBC Okanagan Contacts
Centre for Teaching and Learning
SCI Room 200 — 250 807 9293 — ctl.helpdesk@ubc.ca
UBC Vancouver Contacts
Applied Science
Centre for Instructional Support
CEME 1214-6250 Applied Science Lane — learning@apsc.ubc.ca
- Jim Sibley, Director: 604 822 9241 — learning@apsc.ubc.ca
- Sophie Spiridonoff, Educational Technology Consultant: 604 822 9572 — sophie.spiridonoff@ubc.ca
- Steven Louie, Administrative Support: 604 822 1432 — steven.louie@ubc.ca
- Student Learning Technology Rovers: learning@apsc.ubc.ca
Arts
Arts Instructional Support and Information Technology (ISIT)
Buchannan C 113-1866 Main Mall — 604 827 2787 — arts.helpdesk@ubc.ca
- Student Learning Technology Rovers: arts.helpdesk@ubc.ca
Dentistry
- James Pagnotta: IRC 342-2194 Health Sciences Mall — 604 827 5160 — jpagnott@dentistry.ubc.ca
Education
Faculty of Education
Educational Technology Support
Neville Scarfe Building Room 1008-2125 Main Mall — 604 822 6333 — ets.educ@ubc.ca
School of Kinesiology
Forestry
Forestry Teaching and Learning Support
- Michelle Zeng, Manager of Educational Strategies: 2424 Main Mall — 604 822 5432 — michelle.zeng@ubc.ca
- Student Learning Technology Rovers: teachingsupport.forestry.ubc.ca/get-help
Land and Food Systems
The Learning Centre
Macmillan Building 264-2357 Main Mall — it@landfood.ubc.ca
Medicine
- Student Learning Technology Rovers: edmedia.med@ubc.ca
Audiology & Speech Sciences
- Andrew Hale: 604 822 3422 — andrew.hale@audiospeech.ubc.ca
Midwifery Program
- Sherry-Lee Hubick: 604 827 3351 — sherry-lee.hubick@ubc.ca
Occupational Sciences and Occupational Therapy
- Mark Meheriuk: 604 827 3391 — mark.meheriuk@ubc.ca
Pathology and Laboratory Medicine
- Joanne Wouterse: 604 822 7108 — jwouterse@pathology.ubc.ca
Physical Therapy
- Carissa Dyck: 604 822 2272 — carissa.dyck@ubc.ca
School of Population and Public Health
- Stefan Mladenovic: 134A-2206 East Mall — 604 822 4944 — stefan.mladenovic@ubc.ca
Other Medicine
For unlisted Medicine departments using Canvas, please contact us at the Learning Technology Hub. For those faculty teaching in the Undergraduate Medical Education or Postgraduate Medical Education program using Entrada, please contact the MedIT Service Desk.
Pharmaceutical Sciences
Educational Technology and Learning Designs
- Canvas and Learning Technology contact:
Morgan Garvin, Manager, System Administration and Support, 604 822 8722 — morgan.garvin@ubc.ca
- Jon-Paul Marchand, Director: 604 827 1826 — jon-paul.marchand@ubc.ca
- Brie Weir, Manager, Educational Technology: 604 827 0808 — brie.weir@ubc.ca
- Daniel Machev, Full Stack Developer: 604 822 3792 — daniel.machev@ubc.ca
Sauder School of Business
Sauder School of Business
- Sauder Help Desk: 604 822 0031 — help@sauder.ubc.ca
- Rob Peregoodoff, Director Learning Services: 604 822 5616 — rob.peregoodoff@sauder.ubc.ca
- Student Learning Technology Rovers: learning.labs@sauder.ubc.ca
Sauder Real Estate Division
- Real Estate Division Office:
- For technical issues — examsupport@sauder.ubc.ca
- For administration issues — info@realestate.sauder.ubc.ca
- John Bridal, Associate Director Real Estate Division: 202-2053 Main Mall — 250.642.0127 — john.bridal@sauder.ubc.ca
Science
UBC Skylight: Science Centre for Learning and Teaching
2178-2207 Main Mall — 604 822 9846 — skylight@science.ubc.ca
- Jenny Wong: LT.support@science.ubc.ca
- Student Learning Technology Rovers: LT.support@science.ubc.ca
Biology
- Chanelle Chow: Biological Sciences Building Room 1103-6270 University Blvd — tamira@mail.ubc.ca
Chemistry
- Peter Chung: Chemistry Office D315 – 2036 Main Mall — 604 822 4398 — peterc@chem.ubc.ca
Computer Science
- Computer Science Helpdesk: 604 822 1423 — help@cs.ubc.ca
- Tim Li: ICICS/CS Room 143-2366 Main Mall — 604 827 5239 — timkl@cs.ubc.ca
Microbiology and Immunology
- Tracy Kion: 604 822 0085 — tracy.kion@ubc.ca
UBC Health
Woodward Instructional Resources Centre
400-2194 Health Sciences Mall — LTsupport@health.ubc.ca
All Other Faculties
For all other faculties, please contact us at the Learning Technology Hub for assistance.