Support changes coming for edX Edge in 2023

October 13, 2022 at 4:00 pm

The LT Hub’s support for the learning platform edX Edge will change after April 2023. Starting in May, our support will be limited to the initial step of creating courses and providing packaged data on a best-effort basis. No additional support will be available, including contacting the vendor for technical help and mapping student identities for grading.

Why central support is changing

We have been reviewing the LT Hub’s supported services to ensure that we are supporting tools and initiatives that provide the greatest pedagogical value to UBC. As part of this review, we have identified edX Edge as a tool that requires a disproportionate level of effort to support.

Much has also changed since our initial agreement with edX in 2014—most notably UBC’s adoption of Canvas and the introduction of other new tools. We are confident that our current learning technology environment offers robust alternative options to edX Edge.

Where to find support

To request a new course in edX Edge, please fill in our contact form.

For help transitioning course content out of edX Edge, please contact us. We will be happy to provide guidance on alternative options.

Posted in edX Edge News