Canvas News

Recent Zoom upgrade may require re-adding Zoom links to Canvas courses

August 25, 2025 at 10:52 am

On August 19, 2025, 10:30 a.m. PST, we upgraded the Zoom integration in Canvas to a new version to improve stability and performance. The upgrade completed successfully; however, certain Zoom settings were reset in Canvas and may require re-adding Zoom to areas of your Canvas course.

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Posted in Canvas News, Zoom News

New interim process in place for how publisher content and tools are included in Canvas

January 28, 2025 at 3:15 pm

We previously shared the need to change how publisher content and tools are included in Canvas at UBC, and those changes are now underway.

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Posted in Canvas News

Kaltura to be upgraded and unavailable overnight December 21-22, 2024

December 18, 2024 at 11:05 am

UBC’s main media platform Kaltura will be upgraded between Saturday, December 21 and Sunday, December 22, 2024. From 10:00 p.m. Saturday to 8:00 a.m. Sunday PST, Kaltura media will largely be inaccessible for viewing or updating, whether you try to access it in Canvas, through the UBC Teaching and Learning Media Portal, or with an embed on another website.

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Posted in Canvas News, Kaltura News

Changes coming in W2 to how publisher content and tools are included in Canvas

October 31, 2024 at 2:15 pm

We have been including publisher content and tools in UBC Canvas courses using a tool called Willo Labs. Willo Labs added extra layers of security to keep student information and data from going to publishers. Examples of this type of content/tool include Achieve, WileyPlus, Connect, InQuizitive, MindTap, and Mastering.

However, Willo Labs was abruptly discontinued this month. Now the UBC Bookstore and LT Hub are working on a new way to include publisher content and tools in Canvas courses while still meeting UBC privacy requirements.

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Posted in Canvas News

Pause on central support for Ally starting in 2024

November 20, 2023 at 9:00 am

Ally is a content-checking tool that works in Canvas to help teaching teams improve the accessibility of course content. During the past year, the LT Hub has been centrally supporting and piloting Ally. Now that the pilot has concluded, LT Hub Leadership has decided to pause central support of Ally.

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Posted in Canvas News, Other Tool News

Potential change to your name in Canvas and other services coming July 27

July 4, 2022 at 1:25 pm

We are simplifying and streamlining how learning technology systems at UBC determine what name to display for you.

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Posted in Canvas News, Other Tool News

Collaborate Ultra access turned off June 30

June 24, 2021 at 3:50 pm

As part of UBC’s move away from Collaborate Ultra, your access to Collaborate Ultra recordings in Canvas will be turned off on Wednesday, June 30, 2021. This removal is in preparation for UBC’s access to Collaborate Ultra and all stored recordings officially ending on July 31, 2021.

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Posted in Canvas News, Collaborate Ultra News

New Rich Content Editor in Canvas

December 23, 2020 at 2:45 pm

Enabled December 23, 2020, the New Rich Content Editor in Canvas replaces the existing Rich Content Editor and includes toolbar updates, new media options, and an auto-saving feature.

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Posted in Canvas News

New Quizzes in Canvas now fixed

November 18, 2020 at 10:30 am

Canvas has resolved issues that were impacting grades with New Quizzes, and New Quizzes can be used again without problems.

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Posted in Canvas News

Zoom cloud recording and Canvas integration available

August 23, 2020 at 9:00 am

UBC Zoom data has moved to Canadian data hosting, allowing us to enable cloud recording for Zoom sessions and to integrate Zoom and Canvas.

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Posted in Canvas News, Zoom News

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