Zoom and Microsoft Teams video retention policy going into effect soon

October 18, 2023 at 2:15 pm

As of March 28, 2024, the information in this post about the Zoom video retention policy no longer applies. The Zoom video retention policy at UBC has been postponed, and more details about its rollout will be shared as soon as they are available.

Starting October 31, 2023 and March 31, 2024 respectively, UBC will begin removing video recordings from Microsoft Teams and Zoom automatically, one year after each video is recorded. This new video retention policy affects all faculty, staff, and student employees who use UBC accounts to record with these tools.

What you need to know to prepare

If you want to keep Zoom and Microsoft Teams video recordings for the long term, you will need to change how they are stored. Instructions for keeping your Zoom and Microsoft Teams videos are provided in our original news post.

Please note that changes for existing Microsoft Teams videos must be completed before October 31, 2023 for

  • any Microsoft Teams videos that will be a year old at the time.

Changes for existing Zoom videos must be completed before March 31, 2024 for

  • any Zoom videos that will be a year or more old at the time.

Older Zoom video backups will be available

We have downloaded and will temporarily store backups of all Zoom videos recorded before May 1, 2023. These backups will be available by request starting in November 2023.

Additional information on the request process will be coming soon. In the meantime, please contact us in the LT Hub if you have questions about the policy.

Posted in Microsoft Teams News, Zoom News