Zoom chats to be removed after 90 days starting March 31, 2024

November 14, 2023 at 10:30 am

Starting March 31, 2024, UBC will begin removing chat messages in Zoom after 90 days. This chat retention policy impacts chats exchanged between individuals, in groups, and in channels using the Zoom “Team Chat” feature.

Why are chat messages being removed?

The use of UBC Retention and Disposition Schedules for data in tools like Zoom is required to comply with UBC Records Management Office policies. By regularly removing records that do not need to be stored, UBC reduces the risk of data breaches and maximizes the digital storage space available.

What can I do to prepare for the change?

  • Review your Zoom chat history by opening the Zoom application and clicking “Team Chat” in the top navigation. Copy any information that you want to keep into a more permanent place.
  • To use chats that will be retained beyond 90 days, consider requesting a team in Microsoft Teams. A team allows a group of people to collaborate in a private space that is not impacted by a retention policy schedule.
  • Going forward, treat the “Team Chat” area of Zoom as a place for casual conversation. Use another way of sharing any information that requires an ongoing reference point or paper trail.

If you have any questions, please contact us in the LT Hub.

Posted in Zoom News