Virtual Drop-In Support
Please note that the LT Hub will be closed over the holiday break.
On Tuesday, December 24th, our support will be offered by email only. From December 25th to January 1st, the LT Hub will be closed. We will re-open all support on Thursday, January 2nd, 2025, at 9:00 a.m. and look forward to helping you in the new year!
We offer virtual drop-in support during our regular hours (excluding UBC statutory holidays).
Monday – Friday | 9:00 a.m. – 4:30 p.m.
What You Can Expect
When you access virtual drop-in support during our regular hours, you will be taken to a Zoom waiting room. Our LT Hub support staff will be notified of your arrival. As soon as a staff member is available to assist you, you will join the virtual room for live support.
Alternative support options
You can also receive our support in other ways:
- Email LT.hub@ubc.ca or use our request form.
- Call 604 827 4775.
- Read our tool guides to find instructions and tips for using specific learning technology in your course.
- Use our tool finder to find the learning technology best suited to your course and teaching goals.