Virtual Drop-In Support
We offer virtual drop-in support during our regular hours (excluding UBC statutory holidays).
Monday – Friday | 9:00 a.m. – 4:30 p.m.
What You Can Expect
When you access virtual drop-in support during our regular hours, you will be taken to a Zoom waiting room. Our LT Hub support staff will be notified of your arrival. As soon as a staff member is available to assist you, you will join the virtual room for live support.
Alternative support options
You can also receive our support in other ways:
- Email LT.hub@ubc.ca or use our request form.
- Call 604 827 4775.
- Read our tool guides to find instructions and tips for using specific learning technology in your course.
- Use our tool finder to find the learning technology best suited to your course and teaching goals.