Canvas Catalog is a special installation of the learning platform Canvas that is used for non-credit courses at UBC. You can take courses in Canvas Catalog to receive training, complete pre-requisites for employment or other UBC courses, and further your professional development.
Using an interface similar to regular Canvas, Canvas Catalog helps you communicate, access course materials, and complete learning activities.
| Access | ||
|---|---|---|
| Bandwidth | Low demand on internet connections. | |
| Privacy | Verified by UBC’s Privacy Impact Assessment process. |
What will I use it for?
You can use Canvas Catalog to do any of the following:
- Register and pay for non-credit courses
- Read course content and watch videos
- Complete course modules, quizzes, and assignments
- Receive grades
- Obtain proofs of completion
This tool guide was last reviewed in April 2024.
What do I need to use Canvas Catalog?
A supported web browser
Canvas Catalog runs in your web browser and supports using Chrome, Edge, Firefox, or Safari. For more information regarding compatible versions, please refer to the Canvas browser requirements page.
A Canvas Catalog login
UBC employees and students can access Canvas Catalog using their UBC CWL (Campus-Wide Login).
If you do not have a UBC CWL, you can register for a Canvas Catalog login as part of enrolling in a course. The process of creating an account is included in the enrollment information below.
Tips
- UBC employees can learn what educational opportunities are available to them in Canvas Catalog by enrolling in the Introduction to Workplace Learning course. This course provides resources for learning to use Workplace Learning (WPL), the catalogue of free and paid courses offered by UBC for employees.
How do I use Canvas Catalog?
In Canvas Catalog, you will either self-enroll in courses or enroll via email invitation. Once enrolled, you can complete the courses according to the specific requirements outlined for each.
Click any accordion bar below to find instructions and tips for using Canvas Catalog.
Self-enroll in a Canvas Catalog course or program
Courses and programs on Canvas Catalog may or may not have a registration fee associated with them. When a fee is associated, it will appear on the button for enrolling.
If your department requires you to take a specific course or program, a link to the listing page should be provided to you by an administrator or be made available through the department's public catalog. Please use this link to navigate to the listing page.
- On the listing page, click Enroll Now for the course or program.
- If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here. Select either Login with CWL or Login with Canvas Catalog account, depending on your account type.
- If you do not have a UBC CWL or Canvas Catalog account, fill in your information and click Register New Account to create a Canvas Catalog account.
- Click Enroll on the checkout page.
- If it is your first time using Canvas Catalog, you will receive an email with instructions on setting your account password and time zone. Follow the steps in the email, then reload the page.
- Select Go To Course to be redirected to the Canvas Catalog learner dashboard, where you can begin the course.
- Please note that for courses with designated start times, access to course content and materials will be restricted until the first day of the course.
- For help using Canvas Catalog to complete your course, see our Canvas student guide.
Tips
- Please log in with your UBC CWL, if you have one, to enroll in courses. Using your UBC CWL ensures that your course progress is saved correctly with your UBC account.
- Courses are completed individually, while programs will have a list of courses to complete. Once you have completed all of a program's courses, the program itself will be marked as complete.
- If a course is full, you may be prompted to join a waiting list instead. You can see the amount of remaining spots in a course above the "Enroll" button.
- UBC employees can view the full Workplace Learning catalog listings and join open courses. These courses can help you learn more in a variety of areas that are relevant to UBC employees.
- On the listing page, click Enroll Now for the course or program. You will see the registration fee amount listed here.
- If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here. Select either Login with CWL or Login with Canvas Catalog account, depending on your account type.
- If you do not have a UBC CWL or Canvas Catalog account, fill in your information and click Register New Account to create a Canvas Catalog account.
- Check that you are logged in to the correct account. If you have a promotion code, enter it in the "Promotion Code(s)" field on the checkout page and select Apply before proceeding to payment.
- Click Pay and Enroll.
- Enter your credit card information and select Continue to enroll in the course.
- If you are using a UBC credit card, ask the UBC cardholder to complete this credit card information section instead.
- If it's your first time using Canvas Catalog, you will receive an email with instructions on setting your account password and time zone. Follow the steps in the email, before accessing your course.
- You will see a page telling you that you have successfully enrolled. You can start the course by clicking Go To Course.
- Please note that for courses with designated start times, access to course content and materials will be restricted until the first day of the course.
- For help using Canvas Catalog to complete your course, see our Canvas student guide.
Tips
- Only Visa or Mastercard credit cards are accepted for payment. If you are using a UBC credit card, payment can be made with a UBC Visa or UBC Purchase Card (PCard).
- If you are using a UBC credit card, you can send the confirmation receipt to a different email. For this to work, make sure to list the cardholder's email correctly in the payment form.
- Additional steps apply, if you plan on requesting reimbursement from the UBC faculty or staff professional development fund. Consult the steps for UBC employees to claim expenses from professional development funds to make your claim.
- UBC Okanagan’s Continuing and Professional Education (CPE) offerings may be viewed on the UBCO CPE program and course listings page. You can also learn more about UBCO CPE offerings on their website.
Instructors may extend an invitation for you to enroll in a specific Canvas Catalog course or program by email—particularly if you do not already have a UBC CWL or Canvas Catalog account.
- To begin the enrollment process, click the Get Started button in the email. A new browser window will open.
- If you already have an existing UBC CWL or Canvas Catalog account, choose the I have a Canvas Account option.
- If this is your first time using Canvas Catalog, select Create My Account. You will be prompted to create a password and set a time zone.
- Click Register to complete the account setup.
- You will be redirected to the Canvas Catalog learner dashboard, where you can begin your course.
- For help using Canvas Catalog to complete your course, please refer to our Canvas student guide.
Drop a Canvas Catalog course or program
- Log in to the Canvas Catalog learner dashboard using your UBC CWL or Canvas Catalog login.
- Find the course or program you would like to drop. If you do not see it right away, click through the categories at the top to find it.
- Click the gear icon on the right side of the course, then select either Drop Course or Drop Program (whichever you see).
- This action will open a window asking for confirmation. Click Drop to confirm.
Request a Canvas Catalog refund
- Contact the course or program administrator to request a refund. If you cannot find your course or program administrator, please contact us at the LT Hub for help.
- If your request complies with the cancellation policy for the course or program, a refund will be issued to your original payment method.
View and download Canvas Catalog proofs of completion
Some courses may issue a proof of completion when you complete all of the course's requirements. This document will include your name, your date of completion, and the course name.
- Log in to the Canvas Catalog learner dashboard using your UBC CWL or Canvas Catalog login.
- Click Completed to see courses you've finished.
- If a proof of completion is available for a course, you can either click View to see it or click Download to open and save a PDF copy.
Tips
- UBC employees can also access completed "Workplace Learning" courses from Canvas Catalog in Workday. Workday is UBC's system for managing human resources and financial business processes. You can log in to Workday using your UBC CWL. In the search bar at the top, enter "Worker Certifications" and select the matching option from the search results. Click the course you want to view, click "Attachments," and click the file link to view or download your proof of completion.
Canvas Catalog FAQ
Find UBC-specific answers to frequently asked questions by clicking any accordion bar below.
Start by selecting a course or program to enroll in. Once you begin the enrollment process, you will be prompted to either log in or create a new account.
To complete a Canvas Catalog course, begin by thoroughly engaging with all provided course materials, including video lectures, readings, and any interactive content. As you progress, completed tasks will be marked by a green checkmark and pending tasks indicated by an empty circle. Depending on how it has been set up, your course may have specific completion requirements. Upon fulfilling these requirements, a proof of completion (if offered) will be issued. The proof of completion will not be issued until all completion requirements have been met.
Canvas Catalog functions similarly to regular Canvas. For additional support, refer to the course guidelines within Canvas Catalog and consult our UBC Canvas student guide.
When accessing Canvas Catalog, we recommend using a single, primary account for all your course activities, ideally your UBC CWL. This approach is crucial because course progress is not synchronized across different accounts—therefore, work completed under one account will not be reflected if you switch to another. Consistently using a single account ensures that your course progress and records are accurately maintained in one place.
If you have multiple Canvas Catalog accounts and would like to merge them together, please contact us at the LT Hub for assistance.
If you have multiple UBC CWL accounts and would like to merge them together, please contact the UBC IT Service Centre for assistance.
If you encounter trouble during the payment process, an initial troubleshooting step is to refresh the payment page. You can also clear your browser cache and cookies, open the payment page in an incognito window, or use a different web browser.
If you are still encountering issues when making a payment, please contact us at the LT Hub for help.
There are a couple of common reasons why a course may not be visible on your Canvas Catalog learner dashboard.
- If you have multiple UBC CWL or Canvas Catalog accounts, it's possible that you are logged in to a different account than the one used for enrollment. Try logging in with any alternative account(s) you may have. Should the issue persist, please contact us at the LT Hub for assistance in confirming your course enrollments and, if necessary, merging accounts.
- The course may have been cancelled. In this case, a cancellation notice would typically be sent to your email with instructions for dropping the course and requesting a refund if necessary. Please contact us at the LT Hub if you need further help with this process.
To purchase or claim multiple seats in a Canvas Catalog course or program, you can use the "Bulk Purchase" or "Bulk Enrollment" feature. This option can be made available for both paid and free courses or programs, allowing learners to manage multiple enrollments. Please note, however, that this feature is controlled by course administrator and may not be available for all offerings.
If you do not see this option or if you have any questions regarding the process, please reach out to the course administrator or contact us at the LT Hub for further assistance.
- On the listing page for a free course/program, click the Bulk Enrollment button. This button may be labelled with text or appear as an icon with two people.
- Set the number of seats required, then click Claim Seat(s).
- If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here. Select either Login with CWL or Login with Canvas Catalog account, depending on your account type.
- If you do not have a UBC CWL or Canvas Catalog account, fill in your information and click Register New Account to create a Canvas Catalog account.
- The reservation confirmation displays at the top of the checkout page. To complete enrollment, click Claim Seat(s).
- Note that for courses/programs with a student cap, there is a 10-minute timer for completing enrollment.
- To invite students to enroll in the course/program using your bulk enrollment, click Invite Students to Enroll. You will be able to enter an email address to send an invitation.
- On the listing page for a paid course/program, click the Bulk Purchase button. This button may be labelled with text or appear as an icon with two people.
- Set the number of seats required, then click Purchase Seat(s).
- If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here. Select either Login with CWL or Login with Canvas Catalog account, depending on your account type.
- If you do not have a UBC CWL or Canvas Catalog account, fill in your information and click Register New Account to create a Canvas Catalog account.
- The reservation confirmation displays at the top of the checkout page. Check that you are logged in to the correct account. If you have a promotion code, enter it in the "Promotion Code(s)" field and select Apply before proceeding to payment.
- To complete enrollment and pay, click Purchase Seat(s).
- Note that for courses/programs with a student cap, there is a 10-minute timer for completing enrollment.
- Enter your credit card information and select Continue to enroll in the course.
- If you are using a UBC credit card, ask the UBC cardholder to complete this credit card information section instead.
- You will see a page telling you that you have successfully enrolled. To invite students to enroll in the course/program using your bulk enrollment, click Invite Students to Enroll. You will be able to enter an email address to send an invitation.
Where can I get more support with Canvas Catalog?
Technical support
If you have trouble with Canvas Catalog:
- For inquiries related to Workplace Learning courses and refunds, contact the Workplace Learning Ecosystem team at support.wpl@ubc.ca as your first point of contact.
- For inquiries related to UBCO’s Canvas Catalog courses and refunds, contact Continuing and Professional Education support at cpe.ubco@ubc.ca.
- For general inquiries and refunds, contact us for further assistance:
604 827 4775 or LT.hub@ubc.ca or visit the LT Hub online.
For trouble with live components of courses specifically:
- Reach out to your course facilitator(s) with questions related to real-time activities such as a synchronous exam or webinar.
Learn more
- For more how-to instructions only available to UBC employees, enroll in the Introduction to Workplace Learning course.
- All new UBC employees must complete a set of required courses as part of their on-boarding process. Check out the required UBC Workplace Learning courses to view descriptions and enroll.