Canvas Catalog Learner Guide

Canvas Catalog is a special installation of the learning platform Canvas that is used for non-credit courses at UBC. You can take courses in Canvas Catalog to receive training, complete pre-requisites for employment or other UBC courses, and further your professional development.

Canvas Catalog uses a similar interface to regular Canvas to help you communicate, access course materials, and complete learning activities.

Canvas Catalog has passed a UBC Privacy Impact Assessment, meaning it follows UBC and provincial privacy policies.

What will I use it for?

You might use Canvas Catalog to do any of the following:

  • Register and pay for non-credit courses
  • Read course content and watch videos
  • Complete course modules, quizzes, and assignments
  • Receive grades
  • Obtain proofs of completion

This tool guide is for the Canvas Catalog version released September 18, 2021. Information and instructions may differ slightly for other versions.

What do I need to use Canvas Catalog?

A supported web browser

Canvas Catalog runs in your web browser and supports using Chrome, Edge, Firefox, or Safari. For which versions work, check the Canvas supported browser page. Canvas Catalog will not work with Internet Explorer.


A Canvas Catalog login

UBC employees and students can access Canvas Catalog using their UBC CWL (Campus-Wide Login). If you are not a UBC employee or student, you can sign up for a Canvas Catalog login using your email address, as outlined below.

Tips

  • UBC employees can learn what’s available to them in Canvas Catalog by enrolling in the Introduction to Workplace Learning course. This course provides resources for learning to use Workplace Learning (WPL), the catalogue of free and paid courses offered by UBC for employees.

How do I use Canvas Catalog?

You will self-enroll in any courses you take in Canvas Catalog, then complete the courses according to the requirements for each.

Click any bar below to find instructions and tips for using Canvas Catalog.

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Enroll in a Canvas Catalog course or program

Courses and programs on Canvas Catalog may or may not have a registration fee associated with them. When a fee is associated, it will appear on the button for enrolling.

  1. A link to the listing page should be provided to you by the course / program administrator or through a department's public catalog. Use this link to access the course or program listing page.
  2. On the listing page, click Enroll Now for the course or program.
    • If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here.
    • If you do not have a UBC CWL or Canvas Catalog account, fill in your information and click Register New Account to create a Canvas Catalog account.
  3. If prompted, click Enroll on the checkout page.
    • If it's your first time using Canvas Catalog, you will receive separate instructions on setting your account password and timezone. Follow the steps in the email titled "Complete your Catalog registration" before accessing your course.
  4. You will be redirected to the student dashboard, where you can begin the course.

For help using Canvas Catalog to complete your course, see our Canvas student guide.

Tips

  • Please log in with your UBC CWL, if you have one, to enroll in courses. Using your CWL ensures that your course progress is saved correctly with your UBC account.
  • Courses are completed individually, while programs will have a list of courses to complete. Once you've completed all of a program's courses, the program itself will be marked as complete.
  • If a course is full, you may be prompted to join a waiting list instead. You can see the amount of remaining spots in a course above the "Enroll" button.
  • UBC employees can view the full Workplace Learning Catalog at wpl.ubc.ca. These course offerings can help you learn more in a variety of areas.
  1. A link to the listing page should be provided to you by the course / program administrator or through a department's public catalog. Use this link to access the course or program listing page.
  2. On the listing page, click Enroll Now for the course or program. You will see the registration fee amount listed here.
    • If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here.
    • If you do not have a UBC CWL or Canvas Catalog account, fill in your information where prompted, and click Register New Account.
  3. Check that you are logged in to the correct account. If you have a promotion code, enter it in the "Promotion Code" field and select Apply before proceeding to payment.
  4. Click Proceed to Payment.
  5. Enter your credit card information and select Continue to enroll in the course.
    • If you are using a UBC credit card, ask the UBC cardholder to complete this credit card information section instead.
  6. You will see a page telling you that you have successfully enrolled. You can start the course by clicking Go to your Dashboard.
  7. For help using Canvas Catalog to complete your course, see our Canvas student guide.

Tips

  • Only Visa or Mastercard credit cards are accepted for payment. If you are using a UBC credit card, payment can be made with a UBC Visa or PCard.
  • If you are using a UBC credit card, you can send the confirmation receipt to a different email. Make sure to list the cardholder's email correctly in the payment form, for this to work.
  • Additional steps apply, if you plan on requesting a reimbursement from the UBC faculty or staff professional development fund. Consult the steps for UBC employees to claim expenses from professional development funds to make your claim.
  • UBC Okanagan’s Continuing and Professional Education (CPE) courses may be accessed via catalog.ok.ubc.ca. Learn more about UBC Okanagan CPE courses at cpe.ok.ubc.ca.

Drop a Canvas Catalog course or program

  1. Log in to the Canvas Catalog dashboard using your UBC CWL or Canvas Catalog login.
  2. Find the course or program you would like to drop. If you do not see it right away, click through the tab items at the top to find it.
  3. Click the gear icon on the right-hand side of the course, then select Drop Course.
  4. This action will open a window asking for confirmation. Click Drop to confirm.

Request a Canvas Catalog refund

  1. Contact the course or program administrator to request a refund. If you cannot find your course or program administrator, please contact us at the LT Hub for help.
  2. If your request complies with the cancellation policy for the course or program, a refund will be issued to your original payment method.

View and download Canvas Catalog proofs of completion

Some courses may issue a proof of completion upon completion of the course's requirements. This proof of completion will include your name, your date of completion, and the course name.

  1. Log in to the Canvas Catalog dashboard using your UBC CWL or Canvas Catalog login.
  2. Click Completed to see courses you've finished.
  3. If a proof of completion is available for a course, you can click View to see it or Download to save a PDF copy.

Tips

  • UBC employees can also view completed Workplace Learning courses from Canvas Catalog in Workday. Workday is UBC's system for managing human resources and financial business processes. You can log in to Workday using your UBC CWL. In the "Applications" box, click "Career". On the next page, select "Certifications", then click the course you want to view. Proofs of completion will be listed as attachments on this page.

Canvas Catalog FAQ

Find UBC-specific answers to frequently asked questions by clicking any bar below.

Depending on how it has been set up, your course may have specific completion requirements. If your course has a proof of completion, the proof of completion will not be issued until all these completion requirements have been met. Check the "Modules" section of your course to see what activities are required. Module items you've completed are marked by a green checkmark to the right of the item. Incomplete module items are marked by an empty circle.

Canvas Catalog functions similar to regular Canvas. For help completing and submitting requirements, refer to our Canvas student guide.

You can access Canvas Catalog using any valid account. However, course progress will not be synced across accounts, meaning the work you do under one account will not be done if you log in under another. Please try to use one primary account (preferably your UBC CWL) to register and complete your courses.

To merge multiple UBC CWL accounts together, please contact the UBC IT Service Centre for assistance.

To merge multiple Canvas Catalog accounts together, please contact us at the LT Hub for help.

You can try refreshing the page, or open the payment page in an incognito window or a different browser.

If you are still encountering issues when making a payment, please contact us at the LT Hub for help.

There may be several reasons why your course does not appear on the dashboard.

  • If you have multiple UBC CWL or Canvas Catalog accounts, you may have logged in with a different account than the one you enrolled with. You can try logging in with an alternate login. If you continue to have trouble, please contact us at the LT Hub to confirm your course enrollments and merge accounts.
  • The course may have been cancelled. The cancellation notice should have been sent to your email with instructions for how to drop the course and request a refund. Please contact us if you need help.

You can use the "Bulk Purchase" or "Bulk Enrollment" feature to purchase (for paid courses/programs) or claim (for free courses/programs) multiple seats for the course or program. Administrators control whether bulk purchase or enrollment is allowed, so you may not see this option for all courses and programs.

  1. A link to the listing page should be provided to you by the course / program administrator or through a department's public catalog. Use this link to access the course or program listing page.
  2. On the listing page for a free course/program, click the bulk enrollment button. This button may be labelled with text or appear as an icon with two people.
  3. Set the number of seats required, then click Claim Seat(s).
    • If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here.
    • If you do not have a UBC CWL or Canvas Catalog account, fill in your information and click Register New Account to create a Canvas Catalog account.
  4. The reservation confirmation displays at the top of the checkout page. To complete enrollment, click Claim Seat(s).
    • Note that for courses/programs with a student cap, there is a 10-minute timer for completing enrollment.
  5. To invite students to enroll in the course/program using your enrollment, click Invite Students to Enroll. You will be able to enter an email address to send an invitation.
  1. A link to the listing page should be provided to you by the course / program administrator or through a department's public catalog. Use this link to access the course or program listing page.
  2. On the listing page for a paid course/program, click the bulk purchase button. This button may be labelled with text or appear as an icon with two people.
  3. Set the number of seats required, then click Purchase Seat(s).
    • If you are not signed in to your UBC CWL or Canvas Catalog account, you will need to log in first by selecting Sign in here.
    • If you do not have a UBC CWL or Canvas Catalog account, fill in your information where prompted, and click Register New Account to create a Canvas Catalog account.
  4. The reservation confirmation displays at the top of the checkout page. To complete enrollment and pay, click Purchase Seat(s).
    • Note that for courses/programs with a student cap, there is a 10-minute timer for completing enrollment.
  5. Check that you are logged in to the correct account. If you have a promotion code, enter it in the "Promotion Code" field and select Apply before proceeding to payment.
  6. You will be redirected to a page that shows the amount due. Click Continue.
  7. Enter your credit card information and select Continue to enroll in the course.
    • If you are using a UBC credit card, ask the UBC cardholder to complete this credit card information section instead.
  8. You will see a page telling you that you have successfully enrolled. To invite students to enroll in the course/program using your enrollment, click Invite Students to Enroll. You will be able to enter an email address to send an invitation.

Where can I get more support with Canvas Catalog?

Technical support

If you have trouble with Canvas Catalog:

For trouble with live components of courses specifically:

  • Reach out to your course facilitator(s) with questions related to real-time activities such as an in-person exam or a synchronous webinar.

Learn more


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