Zoom Student Guide

Install the Zoom application

1. Go to the Zoom download center, and click the Zoom Workspace download button for your system.
   • For Windows, we recommend selecting Download (64-bit).
2. Open the Zoom installer that downloads and follow the steps to install the application.
3. After you have completed installing Zoom, a pop-up window may appear asking if you would like to automatically keep the Zoom application updated. We recommend enabling this option.

Join real-time sessions in Zoom

The most common way to join a session is from your Canvas course.

1. Log in to your Canvas course and click Zoom in the Course Navigation.
   • If you do not see the Zoom option in your Course Navigation, contact your instructor. This option needs to be enabled by your instructor for you to see it.
2. Click Join next to the session you want to join.
3. A new tab in your browser will open. Follow the prompt to join the Zoom session.
   • If you have not downloaded Zoom, follow the prompts to install the application first.
4. Once you are in the session, you can customize your name to let your instructors and classmates better identify you:
   • Click Participants in the bottom toolbar.
   • In the panel that opens, hover over your name, click More, and select Rename.
   • Enter the name you would like displayed and click Rename to save your changes.

Participate during Zoom sessions

What you can do during a Zoom session depends on your instructor's settings. Many of the options can be found at the bottom toolbar of the Zoom application; if you do not see an option, try clicking More first. The ways you can engage as a participant may include any of the following:

• Share your microphone audio by clicking Audio.
• Share your webcam video by clicking Video.
• Compose and send a message to everyone or to an individual by clicking Chat.
• Give basic reactions or send other non-verbal feedback (e.g., raise your hand, request to slow down, give thumbs-up or applause) by clicking React.
• Present PowerPoints, documents, images, or videos by clicking Share to share your screen. Learn more about screen-sharing in the next accordion bar.
• Ask questions by clicking Q&A, if your instructor has enabled it.
• See captions by clicking Show captions, selecting the speaking language, and clicking Save.
• Participate in a breakout room with a smaller group of classmates by clicking Join breakout room, if your instructor has set one up.
• Take part in polls or quizzes, if your instructor launches them, using the pop-up window with the question(s).
• Annotate a shared whiteboard or screen by clicking Annotate, if your instructor has enabled it. Select an annotation option from the new toolbar that will appear on your screen.

You can also personalize the options in the bottom toolbar to suit your needs. Certain options will always be visible to you, but you can add or remove others by clicking More and dragging whichever options you like to the toolbar.

Present your work during Zoom sessions

Instructors can temporarily make you the presenter for a session. As a presenter, you can share your screen.

1. In the active Zoom session, you can choose to share your entire screen, a specific application, a whiteboard, a video from your device, or just your computer audio by clicking Share. If you do not see this option, you may need to click More first, then select Share.
   • If you are sharing a video, make sure to check both the Optimize for video clip and Share sound boxes. These options will share your screen at a better resolution and enable participants to hear your video's audio.
2. Click Share.
3. Pause sharing at any time by clicking Pause in the floating toolbar. You can continue sharing by clicking Resume.
4. When you are done, click Stop share.

Participate in Zoom breakout rooms

Instructors may create breakout rooms for you during a session. In these rooms, you can share video, audio, slides, whiteboards, and screens with a smaller group of classmates.

1. The instructor will invite you to a breakout room. Click Join, if prompted.
   • If you do not see a prompt to join a breakout room, your instructor might have allowed you to pick a room to join. Click More and select Join breakout room. Click Join next to the room you want to join.
2. Once you have joined, you can access room-specific controls similar to what you can access in the main session.
3. If you need assistance in the breakout room, click Ask for help in the toolbar or use the chat to let your instructor know. If you do not see this option, you may need to click More first.
4. You can leave the breakout room at any time and return to the main session. Click Leave room, then select Leave breakout room.
5. If your instructor ends the breakout room for you, you will be given the option to return to the main session immediately or after a short countdown.

Access recorded Zoom sessions

If your instructor records a session that you join from Canvas, the recording should automatically upload to the Zoom area of your Canvas course. Recordings typically take a day or two to be uploaded, and the instructor must make the recording public before you can access it.

1. Log in to your Canvas course and click Zoom in the Course Navigation.
2. Click the Cloud Recordings tab.
3. Click the recording name.
   • If you don’t see the recording you expect to, contact your instructor. The instructor may still need to make the recording public for you to see it, or they may provide you with another way to access the recording (e.g., a link).
4. In the new page that loads, you will see two playable files. One is the recording with both audio and video, while the other is just the audio. Click the recording that you want to play.
   • For added security, instructors may require a passcode to access recordings. When you select a recording to play, the passcode will automatically be copied on your device. You can then paste the passcode to access the recording.

Take exams during a Zoom session

Exams are typically monitored or invigilated online with a breakout room. This experience is similar to attending an in-person exam. You will be in a “room” with other students, and an invigilator (e.g., instructor or teaching assistant) will be available to answer questions and make sure everyone is playing fair.

1. Your instructor will provide instructions on how to join the invigilated session. Follow the provided instructions carefully.
2. Join the session using the name that is on file for you with UBC, if you are comfortable doing so. Joining with this information helps your invigilator confirm your exam attendance.
   • If you are not comfortable using your real name on Zoom, use only your preferred name or a nickname when you join the session. Please also inform your instructor of the alternate name you will use so they can still mark your exam attendance.
3. At the start of the exam, you may be asked to show your student ID card to verify your identity. To protect your privacy, cover the first four digits of your student number when you show it to the exam invigilator.
   • If you are not comfortable doing this in a shared session with other students, ask the invigilator to create a separate breakout room where you can show your ID one-on-one.
4. You will need to keep your camera on throughout the exam, but please keep your microphone turned off unless the instructor explicitly requests otherwise.