This post was updated in late April 2023 and mid-September 2023.
UBC has begun moving Kaltura videos hosted at UBC into the Kaltura cloud, as part of Kaltura’s roadmap to improve the sustainability of the platform.
Because of the high volume of videos in Kaltura, this migration will happen gradually over the course of the month of April. Videos will be migrated chronologically, with older videos moving first and more recent videos moving later. All videos will finish migration by Monday, May 1, 2023.
What impact does this have on me?
The migration will have minimal impact on courses this term. Your students will not lose access to your Kaltura videos at any point. Students will be able to view, comment on, and take quizzes for your videos as they normally would.
However, you should be aware of these points:
- We strongly recommend not changing your Kaltura videos or metadata during the month of April, to avoid losing work. Changes include any modifications to a video’s metadata, edits to the video, and updates to the video’s published/unpublished status. If you must change a Kaltura video before May, use the “Save a Copy” option in the Kaltura Editor to first make a copy.
- If you want to save Kaltura video analytics or the previous answers that students gave to Kaltura video quizzes, download this data before April 30. This data will not be migrated with the videos. After April 30, you will need to contact us at the LT Hub for help with downloading this data. We will do our best to find what you need in our data backups.
- Note down any places where you have shared Kaltura videos outside of Canvas. After the migration, the location of your videos will change to the Kaltura cloud. For Kaltura videos you share outside of Canvas, you will need to update their links after May 2023, so they are correctly linking to the video’s new location. Making a list of these places now will save you time in updating them later.
- For Kaltura videos shared in Canvas courses, there is nothing you need to prepare. The LT Hub will run a script in May to automatically update Kaltura videos embedded normally in Canvas courses (e.g., videos displayed in a Canvas module or page), so they point to the right location.
Where can I get more support?
Contact us
We know that preparing for technology changes can be stressful. We are happy to answer questions and help guide you through the process.
- Contact your faculty’s Instructional Support Unit or appropriate helpdesk as your first point of contact.
- Contact us for further assistance:
LT.hub@ubc.ca or 604 827 4775 or visit the LT Hub online for weekday drop-in support.
Join a workshop
You can register for a Kaltura workshop, held at noon on variable dates each month. These one-hour introductory sessions will delve into the features available in the Kaltura cloud. You can also ask questions and get answers about the migration of your videos.
Learn more
You can also read about the Kaltura cloud migration and the broader Enterprise Video Platform project to learn more.