What to know about working with GenAI at UBC in September 2024

What to know about working with GenAI at UBC in September 2024

September 3, 2024 at 3:15 pm

The LT Hub has compiled some common questions and useful resources for working with GenAI at UBC. Although the landscape is rapidly evolving, this summary gives a snapshot of what to know as we begin the 2024/25 academic year.

What standalone GenAI tools can I currently use in courses?

UBC has currently approved two tools for usewith cautions—in UBC courses:

  1. ChatGPT (free version)OpenAI’s free version of ChatGPT is openly available and anyone can access it by clicking the link. You do not need an account to use this version of ChatGPT; to comply with approved use and secure your privacy, please do not make or sign in with an optional account when using this tool for UBC purposes.
  2. Copilot for OrganizationsMicrosoft’s “Copilot for Organizations” is also available for free and UBC faculty, students, and staff can access it from anywhere that Copilot can be accessed, including the Microsoft Edge web browser sidebar. To comply with approved use and secure your privacy, please log in with UBC credentials (a UBC CWL for faculty and staff; an @student.ubc.ca email address with UBC CWL password for students) when using this tool for UBC purposes.

You are also free to experiment with a wider variety of GenAI tools; however, additional tools cannot be required for use in UBC courses, unless they are first vetted by the UBC Privacy Impact Assessment process.

What are cautions to consider in using GenAI tools?

Although UBC has approved the use of certain GenAI tools, this use comes with several important cautions.

Safeguard what you put into GenAI tools

  • Use a Virtual Private Network (VPN) to connect to the internet before using these tools. The tools capture some connection data automatically, such as your IP address and general location. Using a VPN (such as the free UBC myVPN) replaces your IP/location information with the VPN’s information, while also encrypting other data that you send through your connection (e.g., browsing history).
  • Avoid entering personally identifiable information or intellectual property when using these tools for UBC purposes. Please share only “Low Risk” information, as defined by the UBC Information Security Standard U1—in short, information that is safe to release publicly. This practice ensures that sensitive UBC data does not end up where it may be used in GenAI training or in responses to prompts from other users.

Treat what comes out of GenAI tools responsibly

  • Be accountable for vetting any AI-generated content that you use in UBC teaching and learning. The tools may give you convincing but inaccurate/misleading responses known as “hallucinations”. Keep a sharp eye out for errors, and externally validate the accuracy of any responses that you will broadly share or rely on for decision-making.
  • Understand the copyright complexities and give attributions as best you can. Although AI-generated content may seem original, it can contain unattributed copyrighted content. In addition, GenAI tools themselves may have restrictions on content use. Abide by any tool policies (including paying fees, where applicable), know when and what to cite when using GenAI content, and consider checking for originality (e.g., using Turnitin) to find if other attributions may be appropriate.

You can read the in-depth UBC principles for risk mitigation with GenAI on the UBC Generative AI website.

How can I use GenAI with UBC-supported learning technologies?

The ways that you can use GenAI outputs with other learning technologies are wide and growing. With the right prompts, these tools can help streamline the process of creating your content or learning activities for other technologies.

The following are just a few examples of what you can do:

  • Generate HTML code for use in Canvas or other platforms. GenAI tools can be good and quick at coding. You can prompt them to create code and placeholder content for specific pages in Canvas, e.g., “Create HTML code for a welcome page to use for a Canvas course, including a table for office hours and contact information”. Copy and paste the generated code into the HTML editor in Canvas, then customize the content.
  • Troubleshoot layout issues with course pages. Sometimes the layout of a page in Canvas or UBC Blogs may look wrong, and you may not know how to fix it. You can copy the HTML of the page and prompt a GenAI tool to try to fix it for you.
  • Build and import Canvas quizzes. Canvas lets you import Canvas quizzes from QTI files. You can use GenAI tools to format quiz questions into such a file. Prompt the tool to create a QTI file for Canvas and include the quiz details such as the title, questions and answer options, and correct answers.
  • Create H5P learning activities. H5P streamlines the creation of interactive course content, such as online quizzes, games, and multimedia. You can use GenAI tools to further shorten the process of inputting content into H5P.

More direct integrations with GenAI are also expected in the coming year, which may give access to GenAI functionality inside learning technologies like Canvas.

How should I not use GenAI with UBC-supported learning technologies?

Be cautious about how you use these tools to help grade student work. To avoid potential copyright issues, please do not copy student-generated content into a non-approved tool. To protect student privacy, please do not enter personally identifiable information about students (such as student numbers) into any tool.

If you have a use case that may conflict with these copyright and privacy limitations, please follow the UBC Privacy Impact Assessment process to request approval for your use case first.

How can I set boundaries for student use of GenAI tools in a course?

The best thing you can do is explicitly define your expectations about the use of GenAI tools at the start of the course. These expectations ideally would be written out in the course syllabus, then discussed in the first class. The UBC Academic Integrity website has recommended language for clearly defining if / how students can use GenAI tools, and CTLT’s AI in Teaching and Learning website has example GenAI communications from UBC instructors.

How might I direct students to use GenAI tools in course activities?

You can ask students to interact with GenAI tools in a variety of ways, provided that you use one of the UBC-approved tools and explain to students the cautions with this tool use.

You should also stress that students need to be careful about hallucinations. Depending on how they use the tool, students may get responses that are incorrect. If you have told them they can or should use a GenAI tool for learning, remind them that does not mean they can count on its correctness; they should externally validate the accuracy of any responses.

It can be useful to consider student use of GenAI on different descriptive levels*:

  • No AI – Students must not use AI. The course is completed entirely without AI assistance. This level asks students to rely solely on their knowledge, understanding, and skills.
  • AI as Study Tool / Tutor – Students may use Al indirectly: to prepare, review, and study in a personalized and adaptive way. This level allows AI to help students learn skills and knowledge related to the course and prepare for assessments—but not to assist students directly in their work.
  • AI as Idea Generator – Students may use AI to enhance brainstorming, structure creation, and ideation around their work. However, they may not use the exact AI-generated content in their work. This level encourages use of AI as a jumping-off point for deeper thinking.
  • AI as Editor – Students may use AI for editing their work, but they must include their original work/drafts as well. This level lets students use AI to enhance the clarity and quality of their work, while keeping the onus on them to create the original content.
  • AI as Critical-Thinking Tool – Students use AI as you instruct them to generate and properly cite content. Students then discuss and critically evaluate the AI-generated content to identify potential problems or biases. This level focuses on critiquing AI and developing critical thinking and evaluative judgement.
  • Full AI - AI use is integral to the course. Students are expected to use AI as a “co-pilot” to enhance creativity, improve quality, and meet requirements. This level invites students to treat AI as a collaborator in their work.

* Lucas Wright – Adapted from Furze et al., "The AI Assessment Scale" (March 2024)

GenAI assessment levels visual

Instructors have shared real-life examples of GenAI inclusion in UBC courses on CTLT’s AI in Teaching and Learning website. The UBC Faculty of Education also has ideas for course activities to get students thinking critically about GenAI.

How can I detect if students are using GenAI tools in course activities?

At the moment, it is difficult for both technology and humans to reliably detect GenAI tool use. UBC does not currently support using any GenAI-detection tools, as none have demonstrated strong enough accuracy, protection against bias, or ability to keep up with the pace of development. UBC also does not allow GenAI-detection tools to be used as the sole factor in making allegations of academic misconduct.

That said, you can do few things to try to protect against unintended GenAI tool use by students:

How can I improve my capabilities with GenAI tools?

If you have any additional questions or resources for this post, please contact us at the LT Hub. We would be happy to expand this summary.

Posted in Other Tool News

Zoom video retention policy postponed and recordings to be stored in Kaltura

March 28, 2024 at 4:55 pm

You were previously informed that the new Zoom video retention policy would come into effect on March 31, 2024. That is no longer the case, as the policy rollout date is being postponed. Zoom videos that are a year older or more will not be deleted on March 31 and links to Zoom videos will continue to work past that date.

To ensure a smooth transition, the postponed policy rollout will also happen with a change in how we store Zoom recordings. Rather than store these videos in the Zoom cloud, videos will instead be stored in Kaltura. Kaltura is the media platform that is built into Canvas and is also accessible through the UBC Teaching & Learning Media Portal.

Once a new date for the Zoom video retention policy is set, we will announce it. After that date passes, all existing Zoom videos will gradually be moved to Kaltura and all new videos recorded with Zoom will be stored only in Kaltura.

What impact this change may have on you

Once the change goes into effect, you will need to provide a way for students to access Zoom videos via Kaltura. Details on how to do this will be shared when the new date for the Zoom video retention policy is announced.

Kaltura will also expand what you can do with Zoom videos, including editing them, adding video quizzes, and tracking analytics on student engagement.

Where to get further help

Please contact us at the LT Hub if you have questions about this change or would like assistance with Kaltura or Zoom. We are happy to help you navigate this transition.

Posted in Kaltura News, Zoom News

Turnitin can be used in coordination with Canvas starting April 16

March 20, 2024 at 11:15 am

Turnitin is a plagiarism-prevention tool that helps you check the academic integrity of student writing. Starting April 16, 2024, the LT Hub will enable Turnitin’s “Plagiarism Framework” integration with Canvas. The new integration will allow the tools to work together more closely. Specifically, you and your TAs will be able to

  • enable Turnitin assignments within the existing Canvas assignment workflow,
  • access Turnitin’s plagiarism checking via the Canvas SpeedGrader,
  • grade and provide feedback on Turnitin submissions within the Canvas SpeedGrader, and
  • view Turnitin’s potential plagiarism indicators directly in the Canvas Gradebook.

What do I need to know about the change?

  • You will not need to do anything to prepare. The integration will be enabled seamlessly, and the option to use the tool via a Canvas assignment will be available from April 16 onward.
  • We recommend trying the Canvas integration, as it streamlines the Turnitin workflow for you and your students. When using the integration, students will no longer need to create Turnitin accounts or sign in to Turnitin. However, if you prefer, you can continue to use Turnitin as a standalone tool that students access separately from Canvas.

Our Turnitin instructor guide will be updated with steps reflecting the new integration, once it is enabled. If you have other questions about this change or about Turnitin, feel free to contact us at the LT Hub.

Posted in Turnitin News

Guidance for accommodating temporary or unexpected remote instruction

January 19, 2024 at 7:32 pm

If you wish to provide an attendance option for students who are unable to travel to a UBC campus, use this quick guide from the LT Hub and UBC IT Audio/Visual (A/V) team to transition to temporary online or hybrid teaching.

Streaming or recording your class session

In situations where not all students are able to attend in-person classes, options could include live-streaming the session, recording an in-person session, or recording a session to be shared asynchronously.          

Preparing to live-stream or record a synchronous session

To teach a synchronous session online, do a few things ahead of time:

  1. If needed, adjust your lecture and learning activities to account for multiple modalities.
    • In particular, active learning activities and group work between students who are in person and online may require a more complicated setup. Please consult with UBC IT A/V if you are planning such activities in your course.
  2. Decide which web-conferencing and collaboration tool that you will use (i.e., Zoom, Microsoft Teams, or Panopto) and how any recording will be shared afterward (e.g., via Kaltura).
  3. Decide how students will share their questions, particularly in large classes (e.g., TAs could assist in monitoring the chat).
  4. Using a secure form of communication, inform students of their online option for attending class with details on how to access the session (e.g., a Zoom link).

Live-streaming or recording a synchronous session on your own with Zoom

Live-stream and/or record with Zoom by following these general steps:

  1. Schedule a meeting with Zoom for the class session.
  2. On the day of the class, bring your laptop, an external microphone or headset, and any necessary cables to the classroom.
  3. Before class starts, connect your laptop to your classroom projector, set your display to mirror your screen, and open your slides or any other apps needed for the lecture.
  4. Open Zoom and set your audio and camera settings.
  5. Mute all online participants.
  6. Share your presentation slides in Zoom. Note that when you set your display to mirror your screen, the classroom projector will show only your slides, while your laptop will show your presenter’s view, Zoom controls, and video thumbnail.
  7. If desired, record the lecture with Zoom. Recorded Zoom lectures can later be shared with a link from Zoom or within Canvas.

Live-streaming or recording a synchronous session with help from UBC IT A/V

UBC has General Teaching Spaces (GTS) that are equipped with dedicated recording and streaming technology for capturing lectures and other events. GTS generally leverage the Panopto video platform for media capture, which may have a delay of 30-60 seconds for live-streaming. Alternatively, a small number of GTS can support other web-conferencing and collaboration tools like Zoom.

If you are instructing in one of the UBC rooms that have media capture, UBC IT A/V can assist with scheduling the live-streaming and recording. To find out more on these spaces or request scheduling with Panopto, contact UBC IT A/V.

Recording an asynchronous session

If you want to record your lectures ahead of time to share asynchronously, you can use the desktop-capturing software Camtasia. The quickest way to record in Camtasia is to present your slides on your computer as you talk over them. Then you can upload the recording for students to stream in your Canvas course or in another online platform.

Supporting other learning activities

Depending on the duration of the disruption to on-campus activity, you may need to consider alternate approaches for other activities such as assignments, assessments, or labs. The UBC Keep Teaching website has suggestions about how each of these activities may be transitioned to an online format. You can also contact us in the LT Hub for personalized support.

Posted in Other Tool News

Annotation tool to receive support for use outside of Canvas

December 14, 2023 at 1:00 pm

During the past year, the LT Hub has been piloting the annotation tool Hypothesis. Hypothesis lets teaching teams and students annotate and tag online readings, for their own use or to share their notes with each other.

Now that the pilot has concluded, LT Hub Leadership has decided to centrally support the use of Hypothesis—outside of Canvas.

Why was this support selected?

Hypothesis fills a perceived gap in robust annotation tools at UBC, and the pilot demonstrated that its pedagogical benefits can carry across different course contexts. Many teaching teams felt that Hypothesis furthered students learning with each other, supported students connecting with each other, and helped guide instruction in the course. Many students likewise reported that the interactivity improved their engagement with content and peers.

While the Hypothesis integration with Canvas also showed promise, funding is not available at this time for fully integrated support. Instructors and students can instead use the open-source, web-based version of Hypothesis once they create a Hypothesis account on the vendor’s website.

What will happen next?

The Hypothesis integration with Canvas will be turned off for UBC at the end of December.

Going forward, you are free to use Hypothesis outside of Canvas and to contact us in the LT Hub with any questions about this tool.

Posted in Other Tool News

Pause on central support for Ally starting in 2024

November 20, 2023 at 9:00 am

Ally is a content-checking tool that works in Canvas to help teaching teams improve the accessibility of course content. During the past year, the LT Hub has been centrally supporting and piloting Ally. Now that the pilot has concluded, LT Hub Leadership has decided to pause central support of Ally.

Why are we pausing support of Ally?

Our leadership has made this decision based on three key factors:

  • The pilot of Ally surfaced some gaps in the tool’s current functionality. At times, Ally will identify accessibility issues in course content but not provide clear steps on how to address these issues.
  • We see a need to better help faculty and staff understand accessibility broadly before we adopt a specific tool. We plan to develop resources that will offer support independent of any supporting technology.
  • UBC’s new Accessibility Committee is actively forming recommendations of what the university can and should do to support accessibility. We want to take direction from the committee regarding whether tool(s) should form part of this support.

What will happen next?

Starting November 27, Ally will no longer be available by request to use in Canvas. We encourage you to reach out to your Instructional Support Unit or contact us with accessibility questions.

Academic accommodations continue to be available for students who have a disability or ongoing medical condition which impacts their access to or engagement with activities. You can direct students to contact the Centre for Accessibility (UBC Vancouver) or the Disability Resource Centre (UBC Okanagan) for assistance.

We will share updates on any new resources and recommendations as they become available.

Posted in Canvas News, Other Tool News

Zoom chats to be removed after 90 days starting March 31, 2024

November 14, 2023 at 10:30 am

Starting March 31, 2024, UBC will begin removing chat messages in Zoom after 90 days. This chat retention policy impacts chats exchanged between individuals, in groups, and in channels using the Zoom “Team Chat” feature.

Why are chat messages being removed?

The use of UBC Retention and Disposition Schedules for data in tools like Zoom is required to comply with UBC Records Management Office policies. By regularly removing records that do not need to be stored, UBC reduces the risk of data breaches and maximizes the digital storage space available.

What can I do to prepare for the change?

  • Review your Zoom chat history by opening the Zoom application and clicking “Team Chat” in the top navigation. Copy any information that you want to keep into a more permanent place.
  • To use chats that will be retained beyond 90 days, consider requesting a team in Microsoft Teams. A team allows a group of people to collaborate in a private space that is not impacted by a retention policy schedule.
  • Going forward, treat the “Team Chat” area of Zoom as a place for casual conversation. Use another way of sharing any information that requires an ongoing reference point or paper trail.

If you have any questions, please contact us in the LT Hub.

Posted in Zoom News

Zoom and Microsoft Teams video retention policy going into effect soon

October 18, 2023 at 2:15 pm

As of March 28, 2024, the information in this post about the Zoom video retention policy no longer applies. The Zoom video retention policy at UBC has been postponed, and more details about its rollout will be shared as soon as they are available.

Starting October 31, 2023 and March 31, 2024 respectively, UBC will begin removing video recordings from Microsoft Teams and Zoom automatically, one year after each video is recorded. This new video retention policy affects all faculty, staff, and student employees who use UBC accounts to record with these tools.

What you need to know to prepare

If you want to keep Zoom and Microsoft Teams video recordings for the long term, you will need to change how they are stored. Instructions for keeping your Zoom and Microsoft Teams videos are provided in our original news post.

Please note that changes for existing Microsoft Teams videos must be completed before October 31, 2023 for

  • any Microsoft Teams videos that will be a year old at the time.

Changes for existing Zoom videos must be completed before March 31, 2024 for

  • any Zoom videos that will be a year or more old at the time.

Older Zoom video backups will be available

We have downloaded and will temporarily store backups of all Zoom videos recorded before May 1, 2023. These backups will be available by request starting in November 2023.

Additional information on the request process will be coming soon. In the meantime, please contact us in the LT Hub if you have questions about the policy.

Posted in Microsoft Teams News, Zoom News

Winter 2023 Update: UBC affirms decision to not enable Turnitin’s AI-detection feature

August 28, 2023 at 11:45 am

Plagiarism-prevention tool Turnitin released an AI-detection feature in April that attempts to check for text generated by AI-writing tools, such as ChatGPT. For a number of reasons, UBC will be maintaining its April decision not to enable the Turnitin AI-detection feature, and the university will not centrally install any AI-detection tool at this time.

Why is UBC not enabling Turnitin’s AI-detection feature?

The LT Hub Leadership group—with the support of the Provosts at UBC Vancouver and UBC Okanagan—has affirmed the decision based on several factors.

Effectiveness of the feature is still unclear

  • Testing for accuracy in the AI-detection feature remains in early stages: Turnitin claims that the feature is highly reliable, but this claim has not been independently evaluated. Additionally, Turnitin’s claim of accuracy that the feature can “detect the presence of AI writing with 98% confidence” was arrived at by checking their own training set of AI-written text against human-written text, and they have provided few details about that training set. Turnitin has indicated that their initial lab tests yielded different results than what is being seen in real-world settings. Even a small percentage of error can translate into significant numbers of false positives or negatives across a large sample of student work at an institution.
  • Testing for potential bias in the feature also continues to be in early stages: Turnitin has stated that they have worked to address the concern of bias by including works in their training set from diverse contexts and authors. But without further information about Turnitin’s training set, process, or whether there has been any testing for bias, we cannot know the degree to which the feature may flag certain kinds of writing as AI-written more often than others.
  • Ability of the feature to keep up with rapidly evolving AI is unknown: Turnitin’s feature has been trained to detect AI-written work from the GPT-3 and -3.5 language models. While Turnitin suggests that their detector will detect writing from GPT-4 “most of the time”, the development of new language models will likely outpace the ability for the detector to recognize them. Analogous to the race between anti-virus companies and hackers, there will be a race between AI writers and detectors. It is not yet clear the degree to which AI-detection tools such as Turnitin’s will be able to keep up.

It is not possible to double-check or review the results

  • Instructors cannot double-check the feature results: Most plagiarism-prevention tools give instructors both the flagged passages of the student’s suspicious submission and the matching source material(s), to allow for intuitive comparison and help assess whether plagiarism occurred. However, in the case of AI-detection, the source material simply does not exist. Instructors are instead shown passages that are suspected of being AI-written, with nothing to check against. This limitation means over-reliance on such tools for academic integrity can be problematic.
  • Results from the feature are not available for students to review: The report provided by the AI-detection feature in Turnitin is only accessible to instructors; students will not be able view the results. For other existing functionality in Turnitin, students may be able to see the outcomes, unless their instructor disables it. But with this new feature, there is no way for instructors to enable students to access results. That lack of functionality makes it more difficult for students to review information about suspected misconduct and to respond to any errors in flagged content.

What will happen next?

UBC is continuing to wait before deploying any AI-detection features, including the one by Turnitin. We will remain cautious until we can be confident about both a feature’s effectiveness, accuracy, and bias-mitigation, and its ability to employ an AI-detector as a robust component of talking to students about suspected academic misconduct. The use of other AI-detection tools is also not recommended, due to similar issues as those noted above, as well as privacy and security concerns; no AI-detection tool has undergone a UBC Privacy Impact Assessment yet.

The UBC Academic Integrity website has related information for faculty and students on how to teach and learn about academic integrity, including tips for assessment design and illustrative syllabus language that can be adapted for specific courses. On the website, there are also FAQs related to the use of generative AI in courses in the context of academic integrity.

If you have questions regarding the rationale for this decision, you can reach out to us in the LT Hub at LT.hub@ubc.ca.

Posted in Turnitin News

New support is available for developing learning technologies at UBC

July 20, 2023 at 4:05 pm

The LT Hub is launching a new initiative to support UBC instructors who develop learning technologies. The Learning Technology (LT) Incubator is a way for instructors with funded learning technology projects to collaborate with us and receive dedicated technical and project management support. This additional support can help you focus on bringing your project to life, rather than getting bogged down in administrative details.

How the LT Incubator works

Once your learning technology’s project funding is secured, you can reach out to us in the LT Hub. We will discuss your idea to determine if it is a good applicant for the LT Incubator. Projects can then be submitted using the LT Incubator expression of interest form.

If your project is accepted into the LT Incubator, you will become the product owner. Product owners are the strategic thinkers for a project, setting the direction for the learning technology and its technical priorities. Meanwhile, the team on the LT Incubator side will focus on executing the project. They will provide technical expertise, hire and manage the project team, and handle any privacy or security requirements for the technology.

Note that projects accepted into the LT Incubator will not necessarily be adopted, supported, or funded as central learning technologies at UBC. However, by working with the experts in the LT Hub, these projects will be well set up for broader piloting, evaluation, and possible adoption.

Where to find out more about the LT Incubator

You can read more on our new LT Incubator information page. This page gives further details on the collaboration roles, collaboration benefits, and funding approaches for the LT Incubator. You can also always reach out to us in the LT Hub with questions.

Posted in Other Tool News